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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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November 17, 2015

5K Maintenance serviceI I brought in the car for a 5000 mile maintenance and found the service to be excellent. I especially appreciate that when I asked for a estimate to More

by wendykaplan54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cho
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to review your experience here at Audi Beverly Hills. I'm so happy to read the scratch on your door was removed and that you were well taken care of in the meantime while your car was being worked on. If you ever have any further questions please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

November 16, 2015

Attentive service to complete my car service efficiently Chris was great to work with, highly communicative so that I knew the status of my vehicle. He was very friendly and honored the pricing I expected wh More

by ERINK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I'm so happy to read Chris was able to provide such high communicative service to you! We absolutely strive to provide great customer service to all our guests, so I'm really happy you've been well taken care of. If you ever have any questions please don't hesitate to contact us! -Heather Lewis, Client Care Manager

November 16, 2015

Chris Woodson is the best! Chris made sure I was taken care of in every way. He even stayed a few minutes late to make sure I got my car after hours and followed up with me the More

by amie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to review your experience here at Audi Beverly Hills! I'm so happy to read Chris Woodson has gone beyond your expectations and taken such great care of your needs. If you ever have any questions, please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

November 12, 2015

SERVICE WAS VERY GOOD KEN K. TOOK GOOD CARE OF ME AS USUAL BUT DO NOT LIKE HAVING A 25 WORD MINIMUM BEFORE I CAN SUBMIT MY REVIEW - IF YOU WANT A REVIEW LEAVE LENGTH UP TO More

by to much info required
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to review your service experience here at Audi Beverly Hills. I'm so happy to read of your continuous satisfaction with Ken K! Please don't hesitate to contact us should any future questions arise, we would love to help. -Heather Lewis, Client Care Manager

November 12, 2015

Service experience Great customer service. Professional and attentive staffs. They were really friendly to accomadate with my schedule. It has been the best service c More

by Carbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello! Thank you so much for taking time to review your service experience. It looks like you've been well taken care of and that you have received amazing service! Our staff truly strives to be as professional and attentive as possible with all our guests, so I'm very happy to read we've exceeded your expectations. -Heather Lewis, Client Care Manager

November 12, 2015

Service Experience As it always is, my service experience was excellent. A rental car was waiting for me at drop-off. I had expected the service to take two days. It t More

by Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Wow, your car was ready the same day? That is truly such a wonderful turn around time! I'm so happy to read of your overall happiness with our service department and Ken Kritzer's continued care for you. As always, please don't ever hesitate to give us a call should any questions ever arise. -Heather Lewis, Client Care Manager

November 08, 2015

smooth experience everything is well organized, everyone is courteous and the person who handles us there, harry cha, makes a true difference for us. we have been there More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I'm so happy to hear of your wonderful experience working alongside Harry Cha and the rest of the service staff. Going above and beyond for our guests is definitely our aim, so it truly makes me happy to read you're constantly receiving such great care. Please don't ever hesitate to give us a call should any future questions arise. -Heather Lewis, Client Care Manager

November 04, 2015

Perfect Completely satisfied. Good job. Very competent and efficient as always. The service department at the Beverly Hills Audi will be one of the main reaso More

by Jacobray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe, Ken Kritzer, Andrew Neal, Harry Cha, Michael Bradford
Nov 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, So wonderful to hear of your great experience here at Beverly Hills Audi. Thank you for your review, I'm so happy you've walked away again with zero complaints. Let us know if there's anything you need, we'd be happy to help! -Heather Lewis, Client Care Manager

November 02, 2015

Fantastic customer service from Jason Brown. Despite some difficulty getting through on the phone, I had a great experience at Audi Beverly Hills. I worked with Jason Brown who was truly exceptio More

by New Audi Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Nov 03, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your new Audi! So wonderful to hear of your overall great experience, not to mention the service Jason Brown was able to provide you with. Please don't hesitate to contact us should you have any future questions. -Heather Lewis, Client Care Manager

November 02, 2015

Exceptional service. I really appreciate how courteous and professional everyone is here. They are efficient and provide exceptional service. They all know what their ro More

by bbbuff-2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 03, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for visiting us and for the review. We strive to deliver the most courteous service so I'm very pleased to hear you've had such a great experience. Please don't hesitate to call us should you have any future questions. -Heather Lewis, Client Care Manager

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