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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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October 30, 2015

excellent service Very pleased with everything. Always works with a smile. Delivered what was expected. Would recommend to anyone who needs service done. Gave me same More

by b as rebones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 03, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the review. I'm very happy to read of your pleasant experience and glad Ken was able to deliver what was expected. Please don't hesitate to call if you have any questions at all. - Heather Lewis, Client Care Manager

October 28, 2015

Chris Woodson is best service advisor i have ever had. I just wanted to share, rarely fill out these surveys but Chris is the best. I wanted to share that with you. He is absolutely the best service adviso More

by s87koh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Oct 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I'm so happy to hear Chris has provided you with wonderful customer service and that you continue your Audi loyalty due to this service. Thank you for review and please don't hesitate to call us should any questions arise. -Heather Lewis, Client Care Manager

October 26, 2015

Bad experience Every time I drop my car and leave it there at least for 4 days and pick it up with the same problem, check my car history and see how much my car bee More

by YK85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Woodson
October 25, 2015

First class Top level service, great overall atmosphere. Always a great helpful, friendly attitude from everyone. The loaner service is excellent and convent hav More

by Watt Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Watt, I'm so thrilled to read you've recieved top level service and that you're happy with the overall atmosphere of Audi Beverly Hills. Please feel free to contact us should any questions arise, we'd be happy to help! -Heather Lewis

October 24, 2015

Unusually Great Service! My recent service visit to Audi Beverly Hills was quick, easy, and efficient! Christopher was awesome -- professional, competent, and exceptionally ni More

by cat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Oct 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, So great to hear of your wonderful visit to Audi Beverly Hills and the exceptional service Christopher was able to provide you with. You are definitely more than welcome to contact Chris, or anyone else, for any future inquiries! Thanks for visiting us, we look forward to seeing you again. -Heather Lewis, Client Care Manager

October 24, 2015

Great Service Experience Harry Cha once again did a great job making sure that my service experience was nothing less than exceptional. Thank you Audi Beverly Hills for making More

by Aron Vischjager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Oct 26, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Aron, Thank you so much for taking time out of your day to share your experience. I'm pleased to hear that Harry always takes excellent care of you during your visits. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 22, 2015

Oil top off I don't understand the question? Jason has been great - even altering personal plans once to get me checked - above and beyond and I'm greatful. More

by Markusmix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Oct 26, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm so pleased to hear that Jason Brown took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 22, 2015

Christopher was the best I had a wonderful experience here at Audi Beverly Hills. Christopher always answered me immediately and kept me in the loop with what was going on wit More

by Tjordan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Oct 26, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your service visit with us. I'm so pleased to hear that Christopher took such excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 21, 2015

Excellent Harry the service adviser was so helpful and curtious. Picked up my car on time snd all the problems were taken care of. Thank you More

by Fooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Oct 26, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm very pleased to hear that Harry Cha has taken excellent care of you during your recent service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 20, 2015

Always a pleasure Working with Jason is always a pleasure. The shop get the car done faster than expected every time. Unfortunately I've never made an appointment be More

by Rachellea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Oct 26, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Rachel, Thank you for taking the time to share your feedback. I'm very happy to hear that Jason took excellent care of you during your most recent service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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