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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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October 01, 2015

Andrew is an exceptional service agent! I have been servicing my car at Audi for years. There has not been a single time that Andrew and the staff at Audi have not Gone above and beyond thei More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Oct 07, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Kat, Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Andrew has taken excellent care of you during your recent service visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 30, 2015

Audi Repair Ken in service was excellent through the process. I would like to say the car retrieval system was not acceptable as I waited almost 30 min for car t More

by Audi owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 01, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you so much for taking a moment to share your feedback. I'm so pleased to hear that Ken took excellent care of you during your visit. However, I'm sorry to hear about the wait time. We are currently working on this. If any questions arise or if you're ever in need of any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 29, 2015

Easy process Ken made the service process easy and quick. We always request Ken when making a service appointment (have 2 Audis) . The car is delivered on time and More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Ken has always taken excellent care of you during your service visits. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 29, 2015

Service Excellent service from Chris Woodson. Work was completed in the time stated I got s rental and did not pay for it. Happy to return again. More

by Bpsmft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Sep 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm very pleased to hear that Chris has taken excellent care of you during your recent service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 28, 2015

great the service was great, but i won't fill out another survey given the unrealistic requirements of this website. I would recommend using a different su More

by scfeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Sep 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for rating and reviewing your experience. I'm sorry to hear that the review forum is not to your liking, nevertheless we really appreciate you taking the time. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 25, 2015

Good service in a busy environment I'm amazed at the number of customers Audi of Buverly Hills handles in a short period of time. Our 35000 mile service was done efficiently and correct More

by Dj3arch
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Sep 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to rate and review your experience. I'm so pleased to hear that you had a great visit with our service team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 24, 2015

Excellent I received wonderful service, and I recommend Audi service center Beverly Hills. All workers were very kind, helpful and knowledgeable. They go above More

by Audilover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy (greeter at service arrival area), Jason Brown
Sep 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm very happy to hear that our team has taken excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 23, 2015

Fast service, no games! Harry Cha is a great service advisor -- he's my go-to. He'll give you the details, no fluff, in and out... he even got me a rental same-day when I did More

by TQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Harry has taken excellent care of you during your visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 22, 2015

Good people Good work Management has hired and encouraged good people to give good service. Everybody had a very professional attitude. Service with a smile. Reason enough More

by Alan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy car drivers, Ken Kritzer
Sep 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Alan, Thank you for your feedback. I'm so pleased to hear that Ken and the rest of the service team took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 21, 2015

Great! Got my car out in time for the weekend. Great staff. I would have been screwed without my vehicle. Kick ass Audi! Thank you. You're the best. More

by Stumpjumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Sep 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm so pleased to hear that you had a great overall experience working with Andrew and our Service Team! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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