Audi Beverly Hills - A Fletcher Jones Company - Service Center
Beverly Hills, CA

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center
Nice and Good Dealership in Beverly Hills. The service teams of Audi are excellent, friendly and professional. I would recommend my friends to this dealership. Keep doing a good job. Thanks The service teams of Audi are excellent, friendly and professional. I would recommend my friends to this dealership. Keep doing a good job. Thanks everyone. More
Chachacha I dropped my car off for a regular maintenance last minute, and was willing to wait around while service being done. They are usually really good abo I dropped my car off for a regular maintenance last minute, and was willing to wait around while service being done. They are usually really good about offering the drop off and pick up services, but today I just couldn’t have my car tied up for more than a few hours. I needed to do some errands, and was thinking about rescheduling my appointment since I gave them too short of a notice. The advisor Harry Cha must have read my mind, without hesitation offered a loaner car. Lol, I said what type of car? (like it really matters?) I recalled he mentioned the A series. Little bubble went off my head, I’m thinking: “That is good customer service and I also get to try out something new beside the Q family.” The transition was rather smooth; I wasted no time and was off to my day. Harry Cha kept me up to date with my car during service - re: timing. Overall, there was no damage done on Ferris Bueller’s Day Off. The rental car went back and yes — still had 4 tires on. Sometimes a simple unexpected pleasure that puts a smile on my face. Audi BH's exceptional customer service keeps me coming back. More
Great customer's service overall I was really impressed by the service provided. Jason Brown was very professional and efficient , kept me informed at all times of what was going on w I was really impressed by the service provided. Jason Brown was very professional and efficient , kept me informed at all times of what was going on with the car.I appreciated the shuttle service that save me two hours of waiting time at the dealership , instead I was home , the drivers amazing ! The only person who does not provide excellent service is the girl at the cashier's , her poor customer's service skills are a disservice to her team mates, a shame really because everyone is nice , but her. I still think the rest of the people deserves an excellent review. More
Jason was awesome The staff were super friendly and very attentive and helpful. The experience was pretty impressive! I've written and I don't know why this box is The staff were super friendly and very attentive and helpful. The experience was pretty impressive! I've written and I don't know why this box is still red! More
Great Audi Service Service was great - Ken Kritzer did a great job! Car repaired perfectly - timely repair, price as quoted. All staff that I dealt with were friendly An Service was great - Ken Kritzer did a great job! Car repaired perfectly - timely repair, price as quoted. All staff that I dealt with were friendly And helpful. More
overall great experience I love bringing my car here because they are very efficient about the whole process. From pulling up the car, to speaking with a service person to ren I love bringing my car here because they are very efficient about the whole process. From pulling up the car, to speaking with a service person to renting the loaner vehicle. They run a very tight ship. Everyone is extremely friendly and helpful. More
Quality service Jason was very responsive and went out of his way to be helpful. He was always clear and succinct in explaining any repairs and problems. Also provi Jason was very responsive and went out of his way to be helpful. He was always clear and succinct in explaining any repairs and problems. Also provided a loaner thru a car rental office inside the dealership. Very fast and convenient. More
Thanks! Chris is extremely responsive, helpful and honest. Appreciate his integrity as an employee. He makes customers feel welcomed and reassured he will fol Chris is extremely responsive, helpful and honest. Appreciate his integrity as an employee. He makes customers feel welcomed and reassured he will follow up and guarantee satisfaction of services. More
Excelent Very good work. I took the car for service and thry performed excelently. They also did a full detail job on my car. It turned out awsome. Very good work. I took the car for service and thry performed excelently. They also did a full detail job on my car. It turned out awsome. More
Great service Immediate and prompt service that took care of the problem I was having with the microphone to the Bluetooth. Everybody worked hard at solving the pr Immediate and prompt service that took care of the problem I was having with the microphone to the Bluetooth. Everybody worked hard at solving the problem quickly and politely. More