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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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June 10, 2015

Truly outstanding service from Jason Brown. Automobile dealerships are known for their lackluster service. However Jason Brown is a true exception to that statement. Jason was attentive, had g More

by lisasaudibh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Jun 12, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback! ! I'm so happy to hear that you had a great experience working with Jason. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 09, 2015

Great Customer Service I was kept informed all the time my car was in fr service. They facilitated car rental/loaner. Just a very lovely experience all around. More

by Akram1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Woodson
Jun 11, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your experience. I'm so pleased to hear that you had a great visit working with our team. If any questions arise or if you need future assistance of any kind, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 09, 2015

Jason Brown was exceptional Jason Brown has made my experience so great that I am will ing to come back and get another Audi. He was so professional and kind at the same time. I More

by inas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Jun 11, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Jason Brown took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 06, 2015

Great service There was a line to get into the service department, cars backed up. (Often the case at this dealership). But my service rep met me on the street an More

by AbrahamH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so glad to hear that Adriel took great care of you during your visit. If any questions arise or if we can be of future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 05, 2015

Smooth and efficient. It's always a pleasure to pull up and be looked after with such atttention to detail. The lounge is inviting and the staff are attentive. Five stars More

by Zacb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Jun 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that you enjoy your service visits and that out team has taken excellent care of you. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 05, 2015

Service My service agent is very professional Always answers and calls back immediately. He takes great care to make sure my teenage son's car is in good w More

by Tennis gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Adriel Sanders has taken excellent care of you during your service visits. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 04, 2015

Service Department = amazing!! Harry was extremely helpful in working with my unique situation and was apple to have my car serviced as quickly as possible!!! I would highly recomme More

by allisonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jun 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Allison, Thank you for sharing your feedback on your recent service visit. I'm happy to hear that Harry took excellent care of you! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 03, 2015

Great! Very fast service, they always do the best job possible! Service is always willing to help you at anytime! Chris Woodson helps me with my service, and More

by Ndaneshrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Jun 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that you had a great overall experience working with Chris during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 03, 2015

I feel safe with Audi BH! I had a scary moment last week when I was 70 miles away from home and my engine blew in my new car. Ryan from Audi Beverly Hills put me in contact ins More

by M.dugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley, Chris Woodson
Jun 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your experience and your feedback. Sounds like a scary situation, but I'm glad to hear you are safe and I'm so pleased to hear that Ryan and Chris were able to help you out. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 03, 2015

Return to BH for first service We drove back to Beverly Hills for the first service on our A4 as their level of care is superior. It was quite comfortable waiting for the service an More

by eazentner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Jun 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

I'm very happy to hear that you had a great overall experience working with Chris during your recent service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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