Audi Buffalo

Difficult to schedule loaner car. Car was not washed after service. Sales person told me we’d have loaners for all service and car would be detailed to make service comparable to Merc Car was not washed after service. Sales person told me we’d have loaners for all service and car would be detailed to make service comparable to Mercedes and Lexus. More

Since I have had my new Audi Q5 already have had 3 issues with it. with it. More

The Buffalo Audi dealership is such a great place to get my car serviced! The staff is so nice, professional and keeps me updated while I watch movies and drink a cappuccino! my car serviced! The staff is so nice, professional and keeps me updated while I watch movies and drink a cappuccino! More

Stephen was great and overall experience was top notch. No pressure, very knowledgeable and entire transaction was seamless. No pressure, very knowledgeable and entire transaction was seamless. More

Allison and the rest of the crew were excellent, efficient, competent and very friendly. Took care of our car issues. We are very satisfied. Car loaner was provided. efficient, competent and very friendly. Took care of our car issues. We are very satisfied. Car loaner was provided. More

Allison was extremely helpful and knowledgeable. They diagnosed and resolved my issue very quickly. Great customer service, thank you. They diagnosed and resolved my issue very quickly. Great customer service, thank you. More

To update my car was going to take longer than anticipated. No loner cars on the lot. They went out of their way to take me home and pick me up to go back to the dealership. Hats off to Bill- he w anticipated. No loner cars on the lot. They went out of their way to take me home and pick me up to go back to the dealership. Hats off to Bill- he went out of his way to get me back to my car. More

Quick turnaround on getting service done, and appreciate the video provided post service which includes info on tire tread remaining and brake life. the video provided post service which includes info on tire tread remaining and brake life. More

Excellent level of service and customer focus. The dealer was having an internal event on the day of my service and to ensure I was not inconvenienced they delivered the vehicle to my workplace a The dealer was having an internal event on the day of my service and to ensure I was not inconvenienced they delivered the vehicle to my workplace after service was complete. Well done Audi Buffalo.. More

The service technician Allison was so helpful and very easy to work with. She was able to help me with all my questions and concerns and provided the best possible customer service experience! easy to work with. She was able to help me with all my questions and concerns and provided the best possible customer service experience! More