
Audi Cincinnati East
Cincinnati, OH
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Brought my Audi A5 in for a routine checkup. Setting up the service visit by phone and subsequent communications from Audi East personnel was great. I received my car back earlier than expecte Setting up the service visit by phone and subsequent communications from Audi East personnel was great. I received my car back earlier than expected and all the items of concern were addressed. Thanks to Kyle for his personal touch and support. More
Friendly staff, easy to work with and negotiate a final price. We are previous audi owners and know the service here is the best in Cincinnati. Service is equally as important as the car. Audi Cincinnati price. We are previous audi owners and know the service here is the best in Cincinnati. Service is equally as important as the car. Audi Cincinnati East answers both questions very well, excellent car and excellent service More
Good service, great employees, pricing is extremely shocking, even having been warned that the maintenance would be expensive. When you make the change from a Toyota to an Audi, the vastly different c shocking, even having been warned that the maintenance would be expensive. When you make the change from a Toyota to an Audi, the vastly different costs in maintenance is shocking. More
Dealership employees are nice, but there is a general doubt in the ability to troubleshoot vehicle issues. I've had return visits for the same issue historically and now recently with this dealership. 2 doubt in the ability to troubleshoot vehicle issues. I've had return visits for the same issue historically and now recently with this dealership. 2 weeks to change a 12V battery, and flash SW, And another complaint that I'll have to return in another 6-8 weeks to get fixed. This is in part due to lead time, but if it were diagnosed better to begin with I'd be halfway through that 6-8 weeks already. I will say Bob Borchers seems to care about the customer, but the rest is all business. More
Service took less time than expected. Service representatives were prompt and professional and review after service was covered well. Service representatives were prompt and professional and review after service was covered well. More