Audi Columbia

We have purchased several vehicles in the past, but we were not prepared for the service we were provided when we went to Audi Columbia for a used car. I went to the dealership as a skeptic, thinking the were not prepared for the service we were provided when we went to Audi Columbia for a used car. I went to the dealership as a skeptic, thinking the price was too good to be true, and mentally prepared myself for the old bait and switch. Matt (Sales Manager) greeted us and introduced us to Ike, who in turn took over the rest of the process. I was extremely surprised, that the price on the vehicle was as listed, and the vehicle was as described online, But we were shocked when it came time for the trade in....I was bracing myself for a lowball offer, which did not come! We were offered what we were expecting on the trade in!! This was the best car buying experience that we had!! Oh, and to top it off, during our visit to the business office, we were offered all the extras, but they were not shoved down our throats. We kindly declined (one time) and that response was accepted. Wish other dealerships operated like Audi Columbia!! Highly recommended!! If they treated us this well for a pre-owned sale...imagine what they are like during a NEW one!! More

Driving by Columbia, stopped by Audi of Columbia to look at a Q7. Chris Arthur was the salesperson and she was very knowledgable and efficient, so much so we looked at the numbers and decided to trade. Gr at a Q7. Chris Arthur was the salesperson and she was very knowledgable and efficient, so much so we looked at the numbers and decided to trade. Great experience and easy for me to recommend this dealership. J. Vargo More

Sales person was informative, efficient, provided perspective (offered another vehicle to drive for comparison purposes) and kind. Audi of Columbia was responsive and met my criteria request. Nice perspective (offered another vehicle to drive for comparison purposes) and kind. Audi of Columbia was responsive and met my criteria request. Nice group of people. Nice cars. I am enjoying my new A5 convertible! More

I have purchased and leased many cars over the years, including four Audi's prior to this lease. This is the best buying experience I have had - most of it because of Chris Arthur - she is great. The rea including four Audi's prior to this lease. This is the best buying experience I have had - most of it because of Chris Arthur - she is great. The real difference is that Chris and everyone else at Audi Columbia treated me with respect, they listened to my needs and then they COLLABORATED with me to make the deal that worked for me. More

We've previously purchased several BMW's and Audi's. By far, this is the most positive experience we have had. Our salesperson, Chris Arthur, was THE most knowledgeable person we've worked with. We test dr far, this is the most positive experience we have had. Our salesperson, Chris Arthur, was THE most knowledgeable person we've worked with. We test drove multiple vehicles and amazingly she knew details about each car. She also knew how the more technical aspects of setting up the electronics on the vehicles. Each person we met was helpful and passionate about their cars and the dealership. Have already recommended this dealership and Chris in particular to two friends. More

I have bought many vehicles in my life and dealt with numerous sales persons. Without a doubt, Chris Arthur is one of the most professional and knowledgeable I have met. What a pleasure to work with! numerous sales persons. Without a doubt, Chris Arthur is one of the most professional and knowledgeable I have met. What a pleasure to work with! Her follow-up attention to details was outstanding. Great Job! More

Traveled 60mins to Audi of Columbia after internet research and contact there. Was promptly met by Ms. Chris Arthur who very professionally explored my interests/needs/wishes in a new car. Although I research and contact there. Was promptly met by Ms. Chris Arthur who very professionally explored my interests/needs/wishes in a new car. Although I had gone with the expectation of only looking at an A3, Chris showed my wife and I an '11 A4 Avant Quattro Sportline and I was in love again! The price was right, trade-in offer was only fair but the overall buying experience was top notch. Chris Arthur is very professional in her demeanor, has an excellent knowledge of product (I've learned to hate the car buying experience at some dealerships where the salespeople have much less knowledge of product than I, and act as tho they're doing me a favor by trying to sell me a car - not at all the case here), and has provided excellent after-the-sale service (e.g. reminded me of possible refund on my extended service warranty on the trade-in, with policy and contact #'s). It is highly likely my wife's next vehicle will be purchased at Audi of Columbia with Chris Arthur's help. HIGHLY RECOMMENDED ! More

I was in the market to trade my A4 for a crossover SUV. I had read extensively about the various vehicles in this category, and I knew I wanted to drive the new Q5. I had bought 4 previous Audis from Audi I had read extensively about the various vehicles in this category, and I knew I wanted to drive the new Q5. I had bought 4 previous Audis from Audi Columbia and knew many of the staff. When I went to look at a 2010 Q5, I met Chris Arthur. She was new to the sales staff, and I must say that she is one of the best auto sales persons I have encountered. I already knew a fair amount about the Q5, and Chris respected my knowledge and worked with me in a very professional way to create the deal I was satisfied with. The specific model with the equipment I wanted was not on the lot, so Chris worked diligently with the Sales Manager to locate exactly what I wanted and bring it to Columbia. All in all, I am very satisfied with my buying experience and am pleased that the dealership has a sales person as professional as Chris is. More