Audi Columbia

The whole experience at this car dealer was top notch. They listened to what my family wanted in a car, took the time to show us multiple cars and answered all our questins. It really touched me when they They listened to what my family wanted in a car, took the time to show us multiple cars and answered all our questins. It really touched me when they called the next day to make sure we were happy with our purchase.I would reccommend Ray to anyone. More

I came to Audi of Columbia just to look at the A4, but ended up leaving with a 2009 Audi A4. Ray Brown made the experience very comfortable and went out of his way to ensure that me and my family were at ended up leaving with a 2009 Audi A4. Ray Brown made the experience very comfortable and went out of his way to ensure that me and my family were at ease with the purchase. My experience at Audi of Columbia was a very pleasant one and definitely recommend anyone to go to Audi of Columbia to purchase an Audi. More

Worth the drive from Atlanta. Painless sale. I did most Worth the drive from Atlanta. Painless sale. I did most of everything over the internet and the phone. Drove to the dealer and everything was done. N Worth the drive from Atlanta. Painless sale. I did most of everything over the internet and the phone. Drove to the dealer and everything was done. No price "arguing", everything was done as promised. I spent about an hour and a half total and most of it was going over the new car. More

I took my TT in to have it looked at for making a noise in the suspension (not rocket science). I made an appointment for 730 in the morning, telling them that I wanted a call w/ the diagnosis, and that I in the suspension (not rocket science). I made an appointment for 730 in the morning, telling them that I wanted a call w/ the diagnosis, and that I would likely tell them to do the rear end service (Haldex) at that time. At 3pm no call, so I called, the car hadn't been looked at yet. At 6pm when I showed up to pick up the car, it was still on the lift. I was given no diagnosis and promised a call the next day. No call. The day after I called and was told I would get an email, no email. Three days later I called again and was promised an email by noon the next day, no email. It is now two or three weeks later, still no contact. To top it off, whatever was done to "diagnose" this car made the noise much worse... and I still don't know what is wrong with it... Through all this, I remained patient and polite... but this is totally beyond reasonable. Audi of Columbia has the worst customer service (although seemingly very polite when talking to them) I have experienced. Neither Chalmers or Scott value me as a customer or a person. Very clearly, they want my business to go somewhere else... and it will. By the way, I love my TT, I think Audi's are great, I want buy a brand new one within a year or two... but not from Audi of Columbia... given the lack of other Audi dealers locally, that may mean I have to choose a different car... what a shame. More