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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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April 02, 2021

This was my first in person interaction with the service department (I just purchased my vehicle in August 2020). Prior to that I spoke with Kathy to schedule my appointment and she was a delight to talk to More

by BORN6950
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Devon responded

What great feedback! We appreciate you coming to Audi Devon for your auto service needs and are delighted to see so many kind words about our team and facilities! Thank you for mentioning Kathy! We are grateful to have you as a customer and look forward to seeing you next time.

April 01, 2021

Great service as always. Thanks b b b b b b b b b b b b b b b b b b b b b b b More

by mmclelland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Apr 01, 2021 -

Audi Devon responded

Thank you for your continued business and positive review of Audi Devon! We look forward to seeing you next time.

April 01, 2021

Always professional! Service department is amazing. I had two Audis and They have always treated me well I will continue to be getting my cars serviced Devon Audi for a long time to come. More

by JOECOOLREALTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Devon responded

Thank you, Joe, for trusting Audi Devon with your business! We look forward to taking care of you, and your vehicle next time!

April 01, 2021

Bill did everything he could to get me a rental car last minute due to an unexpected tire puncture. Got me back on the road and helped make a stressful situation a nonevent. Wonderful customer service!! More

by TERRYMARIE.MORAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 02, 2021 -

Audi Devon responded

Thank you for the wonderful review! We are so happy to hear that Bill could help out in this challenging situation and we appreciate you mentioning him. Safe travels from our Audi Devon team!

March 30, 2021

This dealership is so good that I bypass my local Audi dealership and travel to Audi Devon. The extra distance is well worth the trip. More

by tucci77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2021 -

Audi Devon responded

Thank you so much for making the trip out to see us at Audi Devon! We truly appreciate your business and support.

March 30, 2021

Fantastic service. Bill, Kyle, and Lee were super easy to work with and accomodating after I came in late one afternoon with a flat tire. HIghly recommend. More

by chris.baker.t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn, Kyle Law, Mike and Lee
Mar 30, 2021 -

Audi Devon responded

We are happy we could help, Chris! Thank you for choosing Audi Devon and mentioning the great work of Bill, Kyle and Lee. We hope to welcome you back for your future service needs!

March 28, 2021

Bill, and the service dept always do a great job. Had both cars in, kept us informed about our cars, delivered on time. Thank you. More

by MSIEF55438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Mar 29, 2021 -

Audi Devon responded

Thanks for trusting Audi Devon to get the job done. We look forward to working with you next time!

March 28, 2021

I have been to Audi for the same issue multiple times… To no avail, I am still back where I started… no solution to my ongoing problem. More

by JAMIEMARIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not worked with anyone in sales
Apr 12, 2021 -

Audi Devon responded

I am sorry to hear that you are still having trouble with your vehicle. We strive to deliver a seamless and efficient service experience, and it is never our intention to inconvenience our guests. I understand your frustration here and would appreciate the chance to speak with you to see if I can help resolve things. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

March 25, 2021

Very reliable and when they call to give an estimate it is always explained in great detail sometimes including a video and or pictures to help understand. More

by crmona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Audi Devon responded

Thank you so much for choosing Audi Devon for your auto service needs! We appreciate this feedback and look forward to working together again in the future.

March 25, 2021

Very Helpful dealer and sales department. Nice facility and streamlined system for the most part. Web based scheduling works well and prices for work are communicated well. More

by min.hand.762c8c60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Mar 25, 2021 -

Audi Devon responded

Thank you for the great review! We appreciate the kind words about our team and are glad to hear that they delivered such a successful experience. Drive safely, and we hope to see you again at Audi Devon!

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