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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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March 16, 2021

Not sure I'd recommend. Was told I needed alignment after hitting pothole. Was NOT told this a few weeks ago when same thing happened. Never answered question about $80 wiper blades. More

by JDHOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Mar 29, 2021 -

Audi Devon responded

Thank you for reaching out. We want our guests to feel confident in our recommendations so I'm disappointed to hear about your experience. I would like to step in to make sure that all of your concerns are addressed, but I won't be able to find your contact information from this review. Please give me a call at your earliest convenience. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

March 16, 2021

I have always enjoyed my experience at Audi Devon. The sales team is great and the service department is great. Everyone is very friendly and very professional. More

by HEATHERMOUNT918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Mar 17, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Audi Devon, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 12, 2021

Bill Finn took care of my service needs as he has for many years. He is always welcoming, friendly, and professional. My service appointment involved a state inspection, four new tires, alignment, and More

by EARLEDIETRICH
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Mar 12, 2021 -

Audi Devon responded

We're so grateful to have you in the Audi Devon family! It's fantastic to hear that Bill always takes such good care of you and your Audi SQ5. Thank you for trusting Audi Devon with all your repair and maintenance needs over the years!

March 10, 2021

All around great service, very satisfied from start to finish.Courteous, accommodating with loaner car, timely manner, and explained clearly all issues and asked if I had any questions. More

by JLEEPER221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
Mar 11, 2021 -

Audi Devon responded

It was our pleasure to deliver a convenient, efficient service experience! Thank you for choosing Audi Devon and sharing your kind review. Drive safely!

March 09, 2021

Great service from Andre in your service department. The repair was covered under warranty and the repair was completed quickly and solved the problem. Thank you. More

by GBRANOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Smith
Mar 09, 2021 -

Audi Devon responded

Thank you for taking the time to share! We appreciate the kind words about Andre and are thrilled to hear that he delivered such an efficient service experience. Drive safely, and we hope to see you again at Audi Devon!

March 09, 2021

My experience was great - it was completed on time and we did not have any issues. Everyone was very helpful in providing great service for the car. More

by cnarzikul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Audi Devon, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 09, 2021

Service was prompt and thorough as scheduled. I was pleased by the feedback about the condition and prospects of my (leased) 2018 S5 Cabriolet. The service manager was most helpful, after the rest of t More

by rmhauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
Mar 10, 2021 -

Audi Devon responded

Thank you for giving Audi Devon your business and great review! We are happy to hear that our team took such great care of you and your 2018 Audi S5 Cabriolet. We hope to welcome you back for your future service needs!

March 08, 2021

My Audi A-3 is now 6 years old and when I bring it in for service I get treated as if I own a brand new, most expensive model Audi. More

by Catnrnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 08, 2021 -

Audi Devon responded

We are proud to have you as a customer and we appreciate you taking the time to share this stellar feedback! Thank you for your continued support of Audi Devon.

March 04, 2021

Audi Devon is the best, Bill Finn very professional and gave me a reasonable quote for the work i needed done ! 5 stars all the way !!! More

by ALBIE048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn needs a raise !!!
Mar 04, 2021 -

Audi Devon responded

Thank you for the great feedback, Albie! We appreciate your business and are thrilled to hear that Bill delivered such a successful service experience. Stay safe, and we hope to see you back at Audi Devon!

March 04, 2021

Thanks to Andre for taking care of my Q5, and providing a beautiful A6 for the day. We are pleased with the car, and hope to keep it for a long time. More

by REDYNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 04, 2021 -

Audi Devon responded

We appreciate your business and your positive feedback! Thank you for supporting Audi Devon. Have a great day!

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