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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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March 04, 2021

always reliable and professionaljob gets done correctly always reliable and professional job gets done correctly explained to me car always comes back washed called when the vehicle was ready - exc More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike in service
Mar 05, 2021 -

Audi Devon responded

Your confidence in our service team means the world to us, Mike! We're so lucky to have you in the Audi Devon family - thank you for trusting us with all your repair and maintenance needs!

March 02, 2021

There was an issue with my five year old vehicle concerning oil consumption. The service rep and service manager did the proper thing by researching all matters and working to ensure the repairs wer More

by Delco66
Recommend Dealer
Yes
Employees Worked With
John L
Mar 02, 2021 -

Audi Devon responded

We are happy we could help! Thank you for trusting the Audi Devon team to get the job done right. Drive safely and have a great day!

March 01, 2021

Audi Devon has the best people, the best service, the best atmosphere of anywhere I have ever been. I have purchased my vehicles from them since 2003 and do not intend to change. More

by THADDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Haddad, Demery Hanna
Mar 01, 2021 -

Audi Devon responded

Thank you so much for your loyal business! Feedback like this means a lot to all of us at Audi Devon and we are honored that you trust us with all of your auto needs. Safe travels in your new car!

February 25, 2021

Best Service Center I have ever experienced whether you are getting an appointment, waiting for your car or pick up/ drop off. Their service advisors , especially Andre, are excellent for their prompt, cou More

by DREWICZBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Feb 25, 2021 -

Audi Devon responded

Drew - Thank you for the great feedback! We are very proud to have earned your support and happy to hear that Andre went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Audi Devon next time!

February 24, 2021

Bought my Audi at another dealer which I was not happy with. Audi Devon did an excellent job with my service. Will continue to bring my car here. More

by michele.allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 24, 2021 -

Audi Devon responded

We're so proud to have earned your business, Michele! Thank you for trusting Audi Devon with your service needs. We look forward to seeing you again down the road!

February 24, 2021

Andre takes great care of his customers. Once again, he provided prompt and timely service according to my needs and made sure he went the extra mile to exceed my expectations. Great job once again. More

by b_sladky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnette
Feb 24, 2021 -

Audi Devon responded

Your confidence in Andre absolutely makes our day! We'll be sure to pass along your kind words to him. Thank you for trusting Audi Devon with all your repair and maintenance needs!

February 23, 2021

Audi Devon Service Dept is tremendous. They are always courteous and professional. Most important is the service technicians are top notch and my car is humming along following the visit. More

by mdc1986
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 23, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Audi Devon, and we will certainly pass along your kind words. We look forward to your next visit!

February 23, 2021

YOUR LABOR COSTS TOO EXPENSIVE,YOUR LABOR COSTS TOO YOUR LABOR COSTS TOO EXPENSIVE, YOUR LABOR COSTS TOO EXPENSIVE YOUR LABOR COSTS TOO EXPENSIVE YOUR LABOR COSTS TOO EXPENSIVE YOUR LABOR COSTS TO More

by oktaymm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Cogbill
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Audi Devon responded

I am sorry you feel as though are labor rates are on the high side. However we actually have the lowest labor rate among all the Audi dealers in the tri-state are. Along with that we have the highest rated service and customer satisfaction rating. Again my apologies if we failed to meet your expectations . Regards, Leo J Sam

February 22, 2021

Getting an appointment was always easy. Service is always done to my satisfaction the first time. The staff is friendly and knowledgable. Great as always! More

by e.johnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Feb 22, 2021 -

Audi Devon responded

Thank you so much for choosing Audi Devon for your auto service needs! We love that you can trust us for friendly care, every time. Enjoy your week!

February 21, 2021

setting the appointment for service was done easily online. Service department entrance was neat and clean and efficient. Met with Andre who wrote up the work order and advised me as to what was bein More

by FrankP1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Feb 22, 2021 -

Audi Devon responded

Frank - Thank you for taking the time to review us! We appreciate your business and are happy to hear that Andre went the extra mile to assist with your vehicle. Drive safely in your Audi Q5, and we hope to see you again down the road! - The Audi Devon team

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