Back

Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

Sort by
January 25, 2021

As always, the service staff at Audi Devon were efficient, skilled and gracious. The service experience is seamless from check-in to pick-up. Thank you. More

by KATHYFRIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Jan 26, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Audi Devon, and we look forward to your next visit!

January 22, 2021

Great dealership courteous excellent work Always looking Great dealership courteous excellent work Always looking out for you very friendly Audi Devon is the best around they have number one customer servi More

by DOTTIEMEADE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in service
Jan 25, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Audi Devon, and we will be sure to pass along your kind words. We look forward to your next visit!

January 19, 2021

They are great all around. All the service guys are great especially Bill. They are always very quick and efficient. Audi devon is great in all aspects More

by JONATHANKMYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bills
Jan 19, 2021 -

Audi Devon responded

Jonathan, your recommendation of Bill and the service team is greatly appreciated! Thank you for trusting Audi Devon with your business, we look forward to your next visit with us. Have a great day!

January 14, 2021

Service was great as always. These repeated surveys are become a bit tiresome. This is now the second survey that I've been asked to complete simply for going to the dealer to get a replacement key (they More

by STEVESCHUH
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 14, 2021 -

Audi Devon responded

Steve, thank you for taking the time to leave us a review! We always value your feedback and it means a lot to know that we are consistently providing the five-star service we pride ourselves on here. If you ever need anything else, don't hesitate to come back and see us again at Audi Devon.

January 14, 2021

Disappointing experience over three distinct visits unfortunately caused by poor coordination between the shop and service reps and sloppiness that caused significant avoidable inconvenience. An unusua More

by Rick Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe, service manager. Mike C., service rep.
Jan 28, 2021 -

Audi Devon responded

Rick - Thank you for posting feedback about your recent experience. I'm sorry that it didn't meet our five-star standards and I want to see if I can make things right for you. I will look for your contact information, but please call me so we can discuss this together. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Feb 03, 2021 -

Rick Robinson responded

Thanks. I’ve already discussed with Joe. Now I’m getting unsolicited emails. From dealerrater and cannot seem to simply unsubscribe.

January 14, 2021

It is always a pleasure for me to visit and have my Audi serviced. My advisors are always very courteous and informative. I had a really pleasant time. More

by the4youngs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department John
Jan 15, 2021 -

Audi Devon responded

Thank you for reviewing Audi Devon. We are excited to hear that our team continues to impress you by providing great service!

January 12, 2021

Excellent service from start to finish. The crew at Audi Devon provided me with a loaner, an update on progress and called me when the work was complete. They were fantastic to work with. More

by SULLIVANMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 12, 2021 -

Audi Devon responded

We couldn't have asked for better feedback! It's wonderful to hear that our service team went above and beyond to deliver a convenient and communicative experience. Thank you for trusting Audi Devon with your vehicle and your business!

January 12, 2021

Bill Finn In the service apartment does an excellent job. Anthony and Tim are very responsive in the sales department. And when you need John McKinley, he will assist. More

by HARRYCROSENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Audi Devon responded

Hi Harry - Thank you for taking the time to share! We strive to deliver a seamless experience, and hearing that this was reflected in your time working with Bill and John made our day. Drive safely in your new vehicle, and we hope to see you again at Audi Devon!

January 11, 2021

Audi Devon is well run, organized and provides excellent customer service. If you choose to wait while your car is serviced, time flies sipping lattes in a state of the art waiting area. More

by mhemery326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 12, 2021 -

Audi Devon responded

Thank you for the excellent review! We appreciate your feedback and are happy to hear that you are so confident in the Audi Devon team to get the job done. Drive safely, and we hope to see you back next time!

January 11, 2021

As always this service experience was outstanding. The waiting area was inviting. Those I spoke with were courteous and helpful. And the small service requirement was accomplished quickly. More

by TROISCHIENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Curry
Jan 12, 2021 -

Audi Devon responded

This review made us smile! We appreciate your confidence in our team and are thrilled to hear that you had such an efficient and successful service experience. Drive safely, and we hope to earn your business again at Audi Devon!

...
63
...