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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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December 06, 2020

Service rep very friendly and knowledgeable. Tire replacement very pricey. Reconsidering where I will have my inspection next month. All in all a timely experience. More

by Airbus330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Dec 07, 2020 -

Audi Devon responded

Thank you for allowing us the chance to assist you. I'm sorry that you weren't completely satisfied with our prices as we strive to keep them competitive. If you would like to share further details about your visit, please reach out to me directly. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Dec 07, 2020 -

Airbus330 responded

When. Bought the car earlier this year your salesman printed me tire pricing from Tire Rack. Less than $300@. And then $35 to install?

December 02, 2020

The service technician was excellent. He kept me abreast of the process and also apologized for an issue I had previously. My car was cleaned well and I was very happy with my service. More

by jjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
Dec 03, 2020 -

Audi Devon responded

We are so happy to hear that our service team delivered clear communication and thorough work during your recent visit! We appreciate your support and we thank you for taking the time to leave us a five-star review. We hope to see you again here at Audi Devon!

December 02, 2020

Great service with good care. Took care of all the issues and was treated with good details. Service was completed in perfection and all issues taken care of More

by HAPPYGRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 03, 2020 -

Audi Devon responded

We couldn't have asked for better feedback! It makes our day to hear how well our team took care of you and your vehicle. Thank you for trusting Audi Devon with your service needs!

December 01, 2020

Service was great and professional. Kyle Laws is always pleasant and easy to work with along with keeping me updated on the progress of the repairs. More

by PRANOOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Laws
Dec 01, 2020 -

Audi Devon responded

We are happy to hear that Kyle kept you updated through the repair process and provided professional service. Thank you so much for being a great Audi Devon customer!

November 30, 2020

This dealership stands fully behind its commitment to quality service, particularly Bill Finn and Joe, the service manager. Their professionalism, courtesy, and thoughtfulness is outstanding. I'm very More

by NSHEERR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn, Joe the service manager
Dec 01, 2020 -

Audi Devon responded

Thank you for taking the time to share your experience! We strive to deliver high-quality and accommodating service, and it is great to hear that the team left the right impression. We appreciate your feedback and will certainly pass on the kind words to Bill and Joe. Safe travels! - The Audi Devon team

November 30, 2020

Very professional and pleasant experience. No pressure to purchase a new vehicle, which I did do, by the way. Only issue is a Technical problem trying to set up the Audi Connect App. More

by djf3523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Audi Devon responded

Thank you for the kind review! We strive to deliver a pressure-free purchase experience, and it is wonderful to hear that this was reflected in your time working with us. We want our customers to get the most out of their vehicles, and we would be happy to assist with your Audi Connect App. Please don't hesitate to reach out to us at your earliest convenience! Thank you, Leo Sam - General Sales Manager - (610) 254-2834

November 25, 2020

It was my forst time bringing my car for service and everything was terrific - from ease of scheduling the appt to drop off, loaner, and great service. A thorough review (including video) was provided a More

by DAVID.ELLSWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple people in Service Dept. All excellent
Nov 25, 2020 -

Audi Devon responded

Hi David - Thank you for taking the time to share! It means so much to us to hear how confident you are in the Audi Devon team. Safe travels, and we hope to earn your business again down the road!

November 25, 2020

Very professional service department. William Finn is an excellent Service Consultant and does a great job explaining the service needed to care for my vehicle. More

by RICHARD.HANKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Nov 25, 2020 -

Audi Devon responded

Richard - Thank you for the excellent review of our Service Department! We are overjoyed to hear that William took excellent care of you and your vehicle. Hope to see you down the road!

November 25, 2020

Audi Devon always goes above and beyond. Bill, in service, is amazing at what he does. He is so professional and courteous, efficient and proficient! Hands down - the best service ever received at a More

by STEPHHAARMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 25, 2020 -

Audi Devon responded

What a fantastic review! It means the world to hear that Bill and our Audi Devon team provide the best service you've received at a dealership. Thank you so much!

November 25, 2020

Everyone was polite and efficient. My car was finished quickly and I was pleased with the result. My loaner was ready for me to use right away. More

by LAURA.GOLDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 25, 2020 -

Audi Devon responded

Thank you for the kind words, Laura! We are very pleased to hear that the team delivered such a seamless service experience. Drive safely, and we hope to work with you again at Audi Devon!

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