Audi Dominion
San Antonio, TX
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461 Reviews of Audi Dominion
Service advisor, Richard for a friendly, honest, and efficient. Waiting area was comfortable. They always have great coffee. If your schedule ahead of time getting a loaner is a plus! efficient. Waiting area was comfortable. They always have great coffee. If your schedule ahead of time getting a loaner is a plus! More
They were terrific in every way. Very professional, handled some specific issues we had with empathy and conveyed in every way that they valued our current and future business. Very professional, handled some specific issues we had with empathy and conveyed in every way that they valued our current and future business. More
Yes I had a great experience recently with a service advisor - Lauren Montez. She was prompt, knowledgeable and very friendly. I will return to Audi because of my recent experience with her. Thank you advisor - Lauren Montez. She was prompt, knowledgeable and very friendly. I will return to Audi because of my recent experience with her. Thank you. More
Awesome customer service! They have Ashley for services. She is very kind and helpful! Chris and Evans at Sales are the dream team! They helped me get exactly what I wanted. They have Ashley for services. She is very kind and helpful! Chris and Evans at Sales are the dream team! They helped me get exactly what I wanted. Fabiola at Finance is very thorough and resourceful. They are 10 out a 10! Absolutely will recommend this dealership!!! More
Very fast and detailed service. Great dealership! Adam was the service advisor and he is very knowledgeable. Adam even gave me a great tip for lunch. Great dealership! Adam was the service advisor and he is very knowledgeable. Adam even gave me a great tip for lunch. More
Dropped off my 2021 Audi eTron for repairs on 11. 11.22 - still waiting and it's now 01.18.23. No update unless called... got better when I complained but went back to not updating unless I call. Ca 11.22 - still waiting and it's now 01.18.23. No update unless called... got better when I complained but went back to not updating unless I call. Car is under warranty, but no one is prepared to repair it in the US, in middle of 1.5 million people city. Reasoning is, waiting for parts from Germany to be transported by boat. More
Hands down, service advisor, Steven Sanchez, was amazing from start to finish. He saw my challenges when I walked in the door and without me having to talk through my needs, took over scheduling my service, from start to finish. He saw my challenges when I walked in the door and without me having to talk through my needs, took over scheduling my service, quick on follow up time, setting me up with concierge services (didn't even know they existed!), and was exceptional in his follow up communications even after my services were completed. Highly recommend Audi Dominion because of him. More

