Audi Englewood - Service Center

I had an excellent experience getting my car serviced, all thanks to Sasha! From the moment I arrived, Sasha was professional, friendly, and incredibly knowledgeable. She took the time to clearly explain all thanks to Sasha! From the moment I arrived, Sasha was professional, friendly, and incredibly knowledgeable. She took the time to clearly explain what needed to be done, answered all of my questions with patience, and kept me updated throughout the entire process. More

I have been dealing with Audi of Englewood for 25 years and always have a positive experience from sales to service. and always have a positive experience from sales to service. More

I have a 2012 Audi S4 that I've loved over the years and have always taken my car to Audi Englewood for annual maintenance and service. I've been a customer for over a decade. I appreciate no wait appointme have always taken my car to Audi Englewood for annual maintenance and service. I've been a customer for over a decade. I appreciate no wait appointments, receiving a detailed video assessment from the mechanic working on my car, and knowing only genuine OEM Audi parts will be installed by trained mechanics. From the friendly, competent Service Advisors (thank you Sasha) to the courteous valet attendants, I've always felt well taken care of. My car is always returned washed, vacuumed, and purring like a kitten. More

Service and response was excellent. Pleasant and timely assistance. Also informative. Cristopher Torres was excellent Pleasant and timely assistance. Also informative. Cristopher Torres was excellent More

Accomodated a minimal wait so I did not have to take a loaner, and then return the following day. loaner, and then return the following day. More

I received my 20,000-mile service at Audi of Englewood. As always, the experience was excellent — friendly and prompt service, a clear explanation of my vehicle’s condition, a complimentary car wash, and As always, the experience was excellent — friendly and prompt service, a clear explanation of my vehicle’s condition, a complimentary car wash, and even a loaner car. Everything was seamless and professional from start to finish. It’s reassuring to know I can always count on their team for reliable service and great customer care. Highly recommended! More

Very nice treatment. Everything was explained to the minimum detail on what was wrong with the car Everything was explained to the minimum detail on what was wrong with the car More

My wife absolutely loves her Audi and part of the reason is the staff at this dealership. They are always pleasant, caring and helpful. We recommend them to anyone, and I am sure they would be treated as we is the staff at this dealership. They are always pleasant, caring and helpful. We recommend them to anyone, and I am sure they would be treated as well as we have been. They are customer oriented and want what is best for the customer and do appreciate our business. More

I like thier service that it was fast and accurate service. After dianosis, expalin to us easy to understand. service. After dianosis, expalin to us easy to understand. More

Actual Convo with the service staff picking up my Q5. .. Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said .. Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said the 360 cameras just never line up on these and it would cost $900 to calibrate it after owning it 12 months... I wanted the lane assist addressed..." *Service Calls someone on phone and says yeah a few times* Service: "They compared it against other Q5s and they're like that." Me: "So they drove it around and compared it?" Service: "Yes, they took it on the expressway and it's just how these are" Me: "So your report says you put less than a mile on the car, you're telling me you drove on the expressway, exited, turned around, drove back in under a mile?" Service: "The expressway is right here.." Me: "And when I check the dashcam they'll have driven it?" Service: nods Checked the dashcam, wasn't driven... at all. Got taken to the side lot, washed, and oil changed. Lied to my face. Didn't address a problem that they couldn't charge for. Audi's sales dropped 21%, I'm sure the customer/ownership experience on a $65,000+ car might have something to do with that. More