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Audi Fort Worth

Benbrook, TX

4.8
580 Reviews

7330 Hawkins Center

Benbrook, TX

76126

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Showing 580 reviews

March 15, 2026

Service Dept has definitely improved over the years and are now very very good. Shout out to James McDonald for prompt responses, keeping me in the loop and completion when I needed it! More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McDonald
Mar 16, 2026 -

Audi Fort Worth responded

Hello Michael, we're happy you found James to be so supportive during your experience here at Audi Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2026

It’s always easy to get an appointment for service and they are courteous and take good care of you. More

by James.dearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Mar 16, 2026 -

Audi Fort Worth responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Audi Fort Worth

March 12, 2026

Everyone is very friendly and willing to get my car fixed or serviced. Thank you for being a good partner! More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Mar 14, 2026 -

Audi Fort Worth responded

Hi Andrea, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2026

Service department is top notch. Easy to get in for routine maintenance and the service is provided in timely manner. More

by Sjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Mar 09, 2026 -

Audi Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2026

The salesman, options, and delivery a vehicle was exceptional. Service of vehicle was disappointing. A four hour job turned into three days. No loaner cars were available. More

by 1larrymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Garcia in sales was excellent, group1auto group1auto, Raphael Gutierrez
Mar 07, 2026 -

Audi Fort Worth responded

Thank you for sharing your experience with us! We're glad the salesman, options, and delivery of the vehicle met your expectations. However, we apologize for the delay in servicing your vehicle and the inconvenience it caused. We will work to improve our efficiency and ensure loaner cars are always available.

March 04, 2026

This is the 2nd time I've taken my vehicle to this dealer. I requested a different service representative and got Randall who did a very good job informing what needed to be done and the cost. I'll be More

by Robert Roten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Mar 07, 2026 -

Audi Fort Worth responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2026

Efficiently dealt with recall due to reverse camera software update and had car ready within the day More

by Ian Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 07, 2026 -

Audi Fort Worth responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2026

Marc from services was amazing. Very knowledgeable, kept me updated throughout the whole process. Would recommend him for any services. More

by Texasoldierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Raphael Gutierrez
Mar 07, 2026 -

Audi Fort Worth responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. Thanks for the recommendation, and have an amazing day!

March 04, 2026

The Audi Service Dept in Benbrook (Ft Worth TX), is second to none. Our service manager is Marc Moja. He is by far the best manager we’ve ever had! Professional and dedicated, we never have to worry ab More

by Middlelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Moja
Mar 07, 2026 -

Audi Fort Worth responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marc Moja at Audi Fort Worth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

Ethan B. in Service is an absolute pleasure. He truly cares for his customers, and it shows in his dedication to excellence. He works diligently with experien More

by jerickson1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Beaty, group1auto group1auto
Mar 04, 2026 -

Audi Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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