Audi Honolulu - Service Center

As Good As It Gets From the time I called to schedule my appointment asking "Can I come in on short notice, do you have a loaner for me, can I drop off / pick up at a ce From the time I called to schedule my appointment asking "Can I come in on short notice, do you have a loaner for me, can I drop off / pick up at a certain time?" the response from the receptionist Teri was "Yes, Mr. Kimura", "Sure, Mr. Kimura" "Of course Mr. Kimura." Service Manager Marisa Miner is a "rock star" and came out to greet me. Kyle, my service advisor was superb and got everything done quickly as requested. The other staff were exceptionally welcoming and friendly including Felgie who washed my car and drove it out for me to take home. This was my best service experience from any dealer, ever! More

The service was thorough, complete and fast The service at Audi was thorough, complete and the service was completed in a reasonable length of time . Each and every employee that I encountered The service at Audi was thorough, complete and the service was completed in a reasonable length of time . Each and every employee that I encountered was professional and courteous. More

About 4 months ago, I was following up with a finance agent on a check that my husband and I were supposed to have received last year for the extended warranty that we've purchased for our old A4. Last y agent on a check that my husband and I were supposed to have received last year for the extended warranty that we've purchased for our old A4. Last year, we've traded in our A4 and another vehicle and got two Audies. The agent was supposed to have followed up on the check for me, but did not follow through. I went to Jason Reiger and explained to him the situation. He went above and beyond to assist me in getting what I needed even though it wasn't his job to do. I just received the check a couple of weeks ago. My husband and I are very happy customers. I would like to also add that Jason is an awesome service agent. My husband and I never had a problem when we bring in our cars for service. I would like to let you know what great things Jason does for your company. He is a valuable asset to your company. He is one of the reasons why customers like my husband and I keep buying audi cars. Great cars and awesome customer service brings returning happy customers and is great for business. Carla Jones More