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Audi Lehi
Lehi, UT
584 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 584 reviews
Verified Customer
April 04, 2026
Michael was the most knowledgeable Audi Salesman I've ever had. He made the experience positive and made certain I knew how to work everything in the car before I left. I've bought several Audis in the p ever had. He made the experience positive and made certain I knew how to work everything in the car before I left. I've bought several Audis in the past and this was the best dealership I have dealt with. More
by Aeubank
April 03, 2026
Professional staff and great service. The service group were very knowledgeable and professional. The dealership provides great care and service. I feel confident taking my car there for The service group were very knowledgeable and professional. The dealership provides great care and service. I feel confident taking my car there for service. More
by james@aeurbia.com
April 02, 2026
They always take good care of my Q7. Loaners are great and so is their waiting area. Loaners are great and so is their waiting area. More
by prkranderson17
Employees Worked With
March 31, 2026
I called Ally to let her know I had a check engine light, she scheduled my appointment, arrange the drop off, had the vehicle washed and ready before expectations and when I was unable to get it myself arran she scheduled my appointment, arrange the drop off, had the vehicle washed and ready before expectations and when I was unable to get it myself arranged for someone else to pick it up without a problem. Perfect experience. More
by mackay.breivik
March 29, 2026
Terrible customer service. I have purchased 4 vehicles from Audi Lehi and the service has gone from a 4/5 to a 2! I dropped my car off for one day service, asked for a loaner, I have purchased 4 vehicles from Audi Lehi and the service has gone from a 4/5 to a 2! I dropped my car off for one day service, asked for a loaner, was told there weren't any, Ubered to and from work, to get a call that the car would take 2 days and come get a loaner. The car took 10 days and I had to keep calling to check on status. Nobody reached out to me without me calling first. I am not convince the problem was fixed, as my light came on again yesterday. I do not recommend Audi Lehi. Right now, I am feeling like I will trade all 4 vehicles to another brand. More
by bible6
Employees Worked With
March 25, 2026
I was very disappointed that even with repeated appointments, this dealership didn't take the time to duplicate the problems I was having and fix them. I've always had good experiences with this de appointments, this dealership didn't take the time to duplicate the problems I was having and fix them. I've always had good experiences with this dealership in the past, but my most recent Audi has given me nothing but trouble. In my opinion, it's a lemon and the company should make it right! More
by JAMASSISTER
Employees Worked With
March 20, 2026
No communication back on car that has been in the shop. Multiple calls in with no return. I had to drive to the dealership to get an update. And, vehicle is back in service for the same issue. Multiple calls in with no return. I had to drive to the dealership to get an update. And, vehicle is back in service for the same issue. More
by chris@chrismeek.com
Employees Worked With
March 13, 2026
Allie was simply fantastic and took great care of me upon arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for the way in which she showed understanding and support. More
by elliot.west
Employees Worked With
