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Audi Lehi
Lehi, UT
576 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 576 reviews
March 13, 2026
Allie was simply fantastic and took great care of me upon arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for the way in which she showed understanding and support. More
by elliot.west
Verified CustomerEmployees Worked With
March 13, 2026
I don't have much experience with the dealership to say only a few times I had visited the dealership in my life when I needed but because you asked me I will be honest with my experience I own two vehicle only a few times I had visited the dealership in my life when I needed but because you asked me I will be honest with my experience I own two vehicles one is luxes GX from 2013 and this Audi RXQ8 2024 almost one year so that's mean I have more experience with luxe dealership more than Audi dealership let me explain to you what other dealerships did to me when I sent them my car for service they hand me another car to use it until my car is ready for pick up but I don't see any of those benefits services with Audi dealership . More
by ghanemyu
March 06, 2026
All went well except I didn't get an update on the progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that a progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that amount, even if it takes less time than expected to finish' isn't good enough. It was filter changes and fluid changes. That shouldn't cost $1,600. More
by Brad
March 06, 2026
All went well except I didn't get an update on the progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that a progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that amount, even if it takes less time than expected to finish' isn't good enough. It was filter changes and fluid changes. That shouldn't cost $1,600. More
by Brad
March 04, 2026
Dropped car off and they had it all day and didn't complete the service. Had to bring it back a week later and it still took 2 days to complete a simple 10000 mile check. complete the service. Had to bring it back a week later and it still took 2 days to complete a simple 10000 mile check. More
by samower
February 21, 2026
never any problems ! Does what i like would definitely recommend going back and refer to anyone Does what i like would definitely recommend going back and refer to anyone More
by Josealcala328
Employees Worked With
February 16, 2026
They are always friendly and super quick! I love the snacks while I wait for my car! I love the snacks while I wait for my car! More
by Paigekbeal
February 12, 2026
Allie was extremely helpful in helping me solve an issue with a flat tire and getting it replaced under warranty. with a flat tire and getting it replaced under warranty. More
by iosua3
Employees Worked With
February 11, 2026
Great to work with and very patient in waiting for us to decide between 4 vehicles. Considered and accepted all our offers. decide between 4 vehicles. Considered and accepted all our offers. More
by timclark.1
