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Audi Lehi - Service Center

Lehi, UT

4.5
214 Reviews

214 Reviews of Audi Lehi - Service Center

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January 18, 2025

Our service advisor, Axson was exceptional! She kept us informed and she was very knowledgeable. More

by MarkEdem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 18, 2025

Allie and Lehi Audi always go beyond to make the customer experience the best it could be! Thank You! More

by Bill F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunne Couvrette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

January 15, 2025

Excellent service and always meet my expectations. They’ve bent over backwards to take care of me. More

by AudiQ8Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 15, 2025

Allie was great and always have amazing service at Audi Lehi! The are great on arrival, always communicate well, and make the experience easy and great More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 10, 2025

Prices were too high. I requested a discount via a coupon I had but forgot to bring when picking up my car. I asked if I could get a credit via email but got no response More

by HATTRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Audi Lehi responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Dave Turja, General Manager davet@kengarff.com

January 10, 2025

I currently own two Audi’s, my service has always been complete with no issues. I schedule for a loaner vehicle but have seldom taken it because I get my car serviced quickly. More

by GRAYMALKIN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Mullican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamir Zorigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Axson Kabwere
Jan 10, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 10, 2025

Addie and the service team was very helpful getting my car fixed fast. They made the whole process very easy for me. More

by mike_ross55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 10, 2025

Difficult to get a return phone call from a Service Tech in the beginning. After drop off for service Sadie provided text communication. This worked well in the beginning, had a period of poor communication More

by NedMAASai
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

January 06, 2025

Very efficient & friendly service provided by the Xavier, he’s the best customer service rep to deal with More

by Damantib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Jan 06, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 05, 2025

Hard to get in, sometimes takes weeks. Premium price without premium service. They wash your car for you, but it’s probably the worst car wash I’ve ever had. They will also happily sell yo More

by karl.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jan 06, 2025 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

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