Audi Marietta - Service Center

First service-10,000 miles From the lady answering the service center phone, to my service advisor Kyle, to the guys outside who take your car and bring it back when it’s done, From the lady answering the service center phone, to my service advisor Kyle, to the guys outside who take your car and bring it back when it’s done, everybody was so polite and helpful. They’re very quick to get you in and out and back on your way and the loaner cars they provide are extremely helpful for making the whole process completely painless. No sitting in a waiting area for hours! I already loved my A4, but the courteous service they provide makes me love Audi entirely. I’ll definitely be taking my car to this Marietta location for every service. More

Professional, polite service. Great team! Audi Marietta treats customers very well. Waiting room is large with snacks and drinks provided. For those who have to wait for a vehicle, the time Audi Marietta treats customers very well. Waiting room is large with snacks and drinks provided. For those who have to wait for a vehicle, the time passes quickly. More

Great friendly staff waiting are clean and refreshments were available. Employees addressed me by my name which was impressive. The overall expywas excepti friendly staff waiting are clean and refreshments were available. Employees addressed me by my name which was impressive. The overall expywas exceptional looking forward to continually working with the staff and service center at Audi of Marietta thank you More

Great service Jayson goes above and beyond with his customer service skills! I know that my car is in good hands with him! Thank you for the help! Jayson goes above and beyond with his customer service skills! I know that my car is in good hands with him! Thank you for the help! More

Ordering and Reprogramming key & fob David suggested that order key and fob from Audi instead of using after brand product. I order the key and fob, then came in the next week to get i David suggested that order key and fob from Audi instead of using after brand product. I order the key and fob, then came in the next week to get it reprogrammed. More

Recall David Kim was extremely nice. Very helpful and kept me updated when my car would be ready to go. Had no issues. Thanks David Kim! David Kim was extremely nice. Very helpful and kept me updated when my car would be ready to go. Had no issues. Thanks David Kim! More

Great service! Kyle did a great job! He kept me up to date about my vehicle. My car looked great when I went to pick it up! Kyle did a great job! He kept me up to date about my vehicle. My car looked great when I went to pick it up! More

ran out of “daily allotment of parts” for recall... really? Booked appointment in advance for 60k service and temporary fix on recall. Informed upon pickup they’d run out of “their daily allotment of parts” ne Booked appointment in advance for 60k service and temporary fix on recall. Informed upon pickup they’d run out of “their daily allotment of parts” needed for the recall and I’d have to reschedule the temporary fix! Really Audi?! I scheduled my appointment over a week out and you knew i was coming in with a recall. When stating “ so now i have to be inconvenienced and come back just for the recall” service told me, “no... just wait until your 75k service and do it then”. The recall had been out since the last time I was in and no parts were available... is it important to fix it or not?! I miss Tim Brooks!! More

Recall Service My recall service was completed within the time stated and my car was clean and washe. Waiting area was clean, quiet and comfortable. Very nice experi My recall service was completed within the time stated and my car was clean and washe. Waiting area was clean, quiet and comfortable. Very nice experience. More

Wonderful service Jayson was excellent! Always helpful and knowledgeable and very easy to work with. And the rest of the team in the service lane and the loaner car ar Jayson was excellent! Always helpful and knowledgeable and very easy to work with. And the rest of the team in the service lane and the loaner car area are always pleasant to work with too. More