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Audi Napa Valley
Fairfield, CA
70 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 70 reviews
July 28, 2025
From the moment I contacted Devin, I knew I was in good hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know tha hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know that if I had further questions to ask him. He was not pushy or aggressive at all, but just supportive and really tried to figure out what my needs were and what I was looking for and if he had a solution to those. He then went to his manager, and he and his manager worked up a great deal for me on the vehicle and was very clear about any other associated fees or additions so I didn’t feel like I was being manipulated or misled in any way. That sense of clarity and Direct communication was greatly appreciated by me and I’m sure it would be greatly appreciated by anyone. He delivered on everything that he said, and has been completely accessible throughout the entire process and post sale to make sure that I never felt like just another customer. Great work, Devin. Keep up the great work. Thank yoi. More
by jayemoskowitz
July 22, 2025
Ashley was incredible from the first call! She helped me choose the right vehicle, work on the loan program, and answer all additional questions. On top of that, she is very positive and energ She helped me choose the right vehicle, work on the loan program, and answer all additional questions. On top of that, she is very positive and energetic, which makes the process much easier. Highly recommend a professional salesperson, and I've worked with a lot of people before. Wishing her a huge success! More
by AnnaP
Employees Worked With
July 01, 2025
Mo and Doreen worked to locate the exact car I specified. Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overal Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overall .experience. I’m very happy with my purchase and Mo’s help! More
by j
June 18, 2025
I was very pleased with jones Andy's help in purchasing the car. I will come back here when I need to buy another car. the car. I will come back here when I need to buy another car. More
by Huaanhchuong
June 17, 2025
Ashley was a joy to work with. She put a lot of effort into getting the car we were looking for since the car we were interested in was not even available yet at the dealership. Th She put a lot of effort into getting the car we were looking for since the car we were interested in was not even available yet at the dealership. The paperwork went smoothly, so all in all a very pleasant experience! More
by schakenraad
Employees Worked With
June 09, 2025
Mo was great. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price. More
by Mcdrvt
Employees Worked With
June 06, 2025
Ashley was incredible to work with! She helped us get into the car we really wanted and made the entire process smooth and easy. She was super friendly, knowledgeable, and went above an She helped us get into the car we really wanted and made the entire process smooth and easy. She was super friendly, knowledgeable, and went above and beyond to make sure we were happy. If you’re looking for someone who truly cares and makes things happen, Ashley’s your go-to! More
by L
Employees Worked With
June 05, 2025
JB was great . He made everything very easy in finding the right car. . .I really liked the dealership and their personnel. He made everything very easy in finding the right car. . .I really liked the dealership and their personnel. More
by Barrymr
June 05, 2025
I just bought a SUV from Audi Napa Valley this week. Andy Jones (salesman)was very helpful, patient and supportive throughout the buying process ! Andy really did treat me like a friend, which really Andy Jones (salesman)was very helpful, patient and supportive throughout the buying process ! Andy really did treat me like a friend, which really made the whole buying process much pleasant and painless. More
by fkalaveras
May 27, 2025
We had great experience buying a new Audi with the help of Devin. He was incredibly helpful, knowledgeable, and friendly. Devin spent nearly the whole day with my husband and me, making sure we got the rig of Devin. He was incredibly helpful, knowledgeable, and friendly. Devin spent nearly the whole day with my husband and me, making sure we got the right car and understood all the features. He answered every question we had and gave us his full attention the entire time. He also offered help in the future if we need anything or had any questions about the car we purchased. Excellent service all around – thank you, Devin! More
by Yuliya S
Employees Worked With
