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Audi Naperville

Naperville, IL

4.7
862 Reviews

1527 Aurora Ave

Naperville, IL

60540

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Showing 862 reviews

March 07, 2014

I had an excellent experience with this dealership! Matt I had an excellent experience with this dealership! Matt Laxton helped me find exactly what i was looking for in no time at all. He made the car buyi More

by brittanyn6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2014 -

Audi Naperville responded

brittanyn6, thank you for your review. Matt and the entire team at Continental Audi welcome you to the family. We appreciate you putting your confidence in us and so glad to know we exceeded your expectations. Feel free to contact us if we can assist you in anyway. All the best, Eric Matway General Manager ericm@conaudi.com

February 26, 2014

I worked with Dan Clark and Rob Trax, sales manager. They are both incredibly pleasant to work with, very patient, knowledgable and approachable - I strongly recommend that anyone wanting to buy an Audi to r More

by Edwardskerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2014 -

Audi Naperville responded

We are so glad to hear that your recent experience with Dan and Rob was 5-star! When the time comes you'll find our Service team equally helpful and easy to work with. Please let us know if we can assist you in any way! Wishing you many miles of smiles. All the best, Eric Matway General Manager ericm@conaudi.com

January 07, 2014

Service here is excellent. Everytime we bring the Audi in for maintainence it's completed correctly. They always give us another Audi to drive while ours is being worked on which makes dropping the car off v More

by RandolphA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Borchert
December 30, 2013

Mike Macedon's service and care was off the charts at Continental Audi in Naperville. Mike was so attentive to all of our questions and needs and made our new car purchase a breeze and an overall great e More

by almajones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Matway, Rob Grignon , Jason Bulthuis
December 23, 2013

After an initial positive experience in terms of describing the features and benefits of the Audi model we test drove, things went very sour when the business side of the transaction started. From t More

by SheldonX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Matway
December 03, 2013

Love the car, the dealership is really nice, great inventory, nice lounge area. Matt Laxton was great to work with. Helped me out very professionally with the selection, the paperwork and the trade-in More

by ruarkf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Laxton
Dec 03, 2013 -

Audi Naperville responded

On behalf of Matt and our entire team here at Continental Audi, thank you for your kind review. One of our core values is making Continental Audi the only place our clients want to purchase and service their vehicle. As you're getting to know your car, let us know if we can be of further assistance. All the best, Eric Matway, General Manager EricM@ConAudi.com

November 27, 2013

I just concluded the purchase of my second Audi from Continental Audi in Naperville. Once again, Continental Audi exceeded my high expectations. The professional, first-class service I experienced fro More

by MDIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hlavac, Eric Matway, Jeff Garvey , Jason Bulthuis
Dec 03, 2013 -

Audi Naperville responded

Thank you for review and choosing to purchase your second Audi from Continental Audi. We experience great satisfaction when a client decides to purchase their next vehicle from us - that means their previous experience was excellent! All the best Eric Matway, General Manager EricM@ConAudi.com

November 09, 2013

I had an excellent experience recently buying an S5 from Continental. I will share (verbatim) the response I made to Audi management. "Scott, I wanted to let you know about our recent purchase of the More

by Mechler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Grignon
Dec 03, 2013 -

Audi Naperville responded

My apologies for the delay in saying 'thank you' for your positive review. The S5 is a great vehicle and we are pleased to know you received first class experience by Rob and our Audi team. We're a call or email away if you need any further assistance. All the best, Eric Matway, General Manager EricM@ConAudi.com

October 28, 2013

Very professional. No pressure approach. Answered all my questions. Very knowledgeable about the business. Went out of his way to help me out. Reliable. Friendly. More

by proogs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 24, 2013

It was definitely my best car shopping experience working with Matt Laxton at Continental, and I've purchased 10+ vehicles for the family over the last 20 years! Matt was very informed about the many product More

by CBlumov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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