Audi Natick

Attentive efficient clear with instructions and expectations Agree with recommendations that are relevant and timely expectations Agree with recommendations that are relevant and timely More

After having my car towed in for a tire problem with no appointment at a busy time of year, Ross saw to it that my vehicle was ready as soon as they could fit my repair in. They texted updates and video o appointment at a busy time of year, Ross saw to it that my vehicle was ready as soon as they could fit my repair in. They texted updates and video of the technician’s findings. He thought to add my oil change (which was due soon) to save me an extra trip and provided a ride for me. He always does his best when my car needs service. More

The service coordinators are knowledgeable, efficient and always professional. Their text and video updates are timely and thorough, and the loaner vehicle option is much appreciated. and always professional. Their text and video updates are timely and thorough, and the loaner vehicle option is much appreciated. More

The representative who attended to me named Ali Was very professional very attentive to my needs. Went out of his way to help me get into the loaner vehicle. Kept me abreast of everything that was happening professional very attentive to my needs. Went out of his way to help me get into the loaner vehicle. Kept me abreast of everything that was happening via text message he was outstanding. More

I had big problems with the rims, tires, weel alignment on my SQ5. Ross Kowalik from Audu Natick helped to make the repairs quickly and very well. Thank you so much for his work!! on my SQ5. Ross Kowalik from Audu Natick helped to make the repairs quickly and very well. Thank you so much for his work!! More

Had a great experience with Ross recently when we left something in the loaner! Helpful and professional. something in the loaner! Helpful and professional. More

We had a great experience with leasing here. Zach was friendly and helpful in answering all our questions thoroughly! Zach was friendly and helpful in answering all our questions thoroughly! More

Trusted and reliable customer support provided by Linda Offermann and Service team ensuring my car is working as it is supposed to while also, providing me with a quality loaner. Offermann and Service team ensuring my car is working as it is supposed to while also, providing me with a quality loaner. More

The appointment was easy and flexible to reschedule. Service was good and Ben was very helpful. Service was good and Ben was very helpful. More

THE BEST DEALER HANDS DOWN because of the excellent svc advisors there - specifically Ross Kowalik advisors there - specifically Ross Kowalik More