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254 Reviews of Audi North Orlando - Service Center
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March 17, 2014
I just purchased a new 2014 Audi A7 from the Crown Audi St. Petersburg location and I needed help with Programming the garage opener with my car.Talk about above and beyond the call of duty assistance and St. Petersburg location and I needed help with Programming the garage opener with my car.Talk about above and beyond the call of duty assistance and help. Salma Yusuf, was the true definition of excellent customer service. This young lady came to my house and helped me not only customize features in the car, but she was patient, understanding and very friendly with helping make sure that all issues were resolved, she even personally delivered brand items that we ordered from the sales shop so we wouldn't have to come into the dealership. Thank you so much Salma for continuing to extend a great customer experience. I absolutely love my Audi A7 and appreciate the spirit of excellence that you have provided with making sure that my Audi A7 provides the best driving experience on Earth! More
by rahsaandab
Employees Worked With
Salma Yusuf
February 27, 2014
Was traveling and took my car to Classic Audi and had to have my intake manifold replaced because it was cracked. 18 months later I took it in to my local Audi dealer and was told that I had a cracked inta have my intake manifold replaced because it was cracked. 18 months later I took it in to my local Audi dealer and was told that I had a cracked intake manifold again, and the bracket that keeps the manifold from vibrating was missing which is what caused is what caused the second cracked in the manifold. Spoke to Simon who offered me $50 and said that there is no way for him to be certain that the missing bracket caused the cracked. Did research and found that a crack manifold is very rare, to have a second crack in less then 18 months is unheard. I would never trust this dealership to work on my car, especially if you have children. Just not worth the risk. More
by tygreene1
Employees Worked With
Simon
January 05, 2014
I met with Salma for my second delivery appointment. She did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informativ did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informative, but it was very enjoyable and fun! Thanks to Slama for a great experience! More
by viccaserta
Employees Worked With
Salma Yusuf
February 03, 2012
We stopped at Classic while on vacation in the Orlando area to have the 5000 mile servicing done on our A7, because we were a long way from home. We were greeted warmly and very professionally. The servi area to have the 5000 mile servicing done on our A7, because we were a long way from home. We were greeted warmly and very professionally. The servicing was completed in 90 minutes while we waited, and we enjoyed the comfort of the customer lounge area. The work was done and the car washed and vacuumed, which was a great help when on the road, and delivered to us with a smile. We were completely satisfied with the service and would happily come again. You folks in the Orlando area have an Audi dealership anyone could envy. More
by mjmikulich
Employees Worked With
Alex Salabarria
