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Audi Novi

Novi, MI

Overview
Employees
Reviews
Vehicles
4.2
351 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 351 reviews

October 22, 2025

My experiences at this dealership has not been great in the past but whether it’s the new location or dealing with Justin in service, I had a great experience this time. Took care of a recall on the same More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin (service)
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Oct 22, 2025 -

Audi Novi responded

Jules, it's fantastic to hear that Justin and the team made your recent experience a 5-star one at Audi Novi. We appreciate your business and hope to work with you again in the future. Have a great day!

October 19, 2025

Beautiful new dealership in Novi, better location than before and easier access. Would definitely recommend. More

by b.m.bollinger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Dlugosz
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Oct 20, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Audi Novi.

October 19, 2025

The service people are wonderful! ! They are always very friendly and very efficient. I would highly recommend them to anyone. More

by Mary Wojcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Audi Novi responded

Hi Mary, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Audi Novi.

October 19, 2025

Always as comfortable and friendly services for my regular maintenance! Quickly than my expectations, Price also transparent in the beginning. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Odoerfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Audi Novi responded

Hi Jessica, Thank you for the review. We are glad your time with us was a quick experience. We hope to see you again here at Audi Novi.

October 19, 2025

Jerron runs such a friendly, efficient shop. A pleasure to deal with anyone in the service department. More

by Stephensweeney74
Recommend Dealer
Yes
Employees Worked With
Young goid-looking service guy. I think his name was Trent
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Oct 20, 2025 -

Audi Novi responded

Hi Stephen, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Audi Novi.

October 17, 2025

I’ve been to many Audi dealers for Services. Audi Novi provided the best Service experience I’ve ever had. Even had some specialty work done on the car. The service was done on time and at the More

by nielJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Jessica
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Oct 17, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

October 17, 2025

Delays in receiving parts on time caused the reduced rating. Should have been shipped on time. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 20, 2025 -

Audi Novi responded

Hi Stephen, Thank you for your patience. We hope the next time you work with us it will be a faster experience.

October 15, 2025

Pleasant, prompt and professional. Staff was attentive. Waiting area comfortable and well appointed. Great new facility. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2025 -

Audi Novi responded

Hi Rob, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.

October 15, 2025

Customer service as well as the service provided was great. Would definitely recommend their service. More

by apride0874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika
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Oct 15, 2025 -

Audi Novi responded

Thank you for your recommendation! We appreciate your business and hope to see you again at Audi Novi! Take care!

October 14, 2025

We were traveling through Novi when our car needed service and Justin took incredible care of us. He got us in quickly, kept us updated and had us back on the road fast. Professional, kind, and effici More

by christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
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Oct 14, 2025 -

Audi Novi responded

Christine, we're glad that Justin provided such professional and efficient service during your travels. Thank you for choosing Audi Novi and for the positive feedback. Safe travels!

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