Audi Pacific - Service Center
Torrance, CA

392 Reviews of Audi Pacific - Service Center
Service I had a problem with my car do they started to work on immediately when I arrived then when more work was needed then they called Uber for fast transp I had a problem with my car do they started to work on immediately when I arrived then when more work was needed then they called Uber for fast transport More
Recall Service The entire staff was amazing, especially Oscar Barrientos who made the experience effortless. It was probably the easiest and best service visit I ha The entire staff was amazing, especially Oscar Barrientos who made the experience effortless. It was probably the easiest and best service visit I have ever experienced. More
Oil change and service As always, the staff are friendly and professional. Got me a ride home and back easily and effortlessly. My car is usually washed, but if it was, it As always, the staff are friendly and professional. Got me a ride home and back easily and effortlessly. My car is usually washed, but if it was, it was not a great washing, but the Mgr has already resolved this small issue. Satisfied as always, TT More
Easy, fast and convenient Easy to get the appointment, software update, oil change, top off and tire rotation, could wait for the work to be done. Perfect used the online syste Easy to get the appointment, software update, oil change, top off and tire rotation, could wait for the work to be done. Perfect used the online system to setup the service. More
GREAT SERVICE Anel was helpful, kind, and quick! This was my first experience with an Audi service department, and she made the experience easy and pain free. Anel was helpful, kind, and quick! This was my first experience with an Audi service department, and she made the experience easy and pain free. More
Excellent service No hassles. People made sure I was taken care of. Friendly, courteous. Seamless since problem was caused by another dealership when taken in to be No hassles. People made sure I was taken care of. Friendly, courteous. Seamless since problem was caused by another dealership when taken in to be serviced for issue under warranty. More
Recall repair It was easy and accommodating to schedule the work. They promptly performed the recall work Prompt and Michael Harris was very pleasant, informative a It was easy and accommodating to schedule the work. They promptly performed the recall work Prompt and Michael Harris was very pleasant, informative and friendly. More
Great job across the board! I always receive friendly, courteous, and attentive service from the team at Audi Pacific. They are flexible and accommodating, and I always get top I always receive friendly, courteous, and attentive service from the team at Audi Pacific. They are flexible and accommodating, and I always get top quality repairs. More
Michael Harris is very disrespectful mean guy. Michael Harris should be fired from his job immediately after his rude and racist behavior with me I went to just check out the car at this dealership Michael Harris should be fired from his job immediately after his rude and racist behavior with me I went to just check out the car at this dealership while he was just sitting in his chair eating a tray load of cookies in front of him and one of the guys told me Michael can help you with something with my car and he just got all crazy and loud wasted all my time and I just came back home picked up my car from their driveway and left their dealership very angrily I don't know who the manager is at their location but he should definitely fire him for the extensive rude behavior and racist comments on me I should definitely report him... More
Excellent Service THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even co THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even confusion as to why I had a specific maintenance plan and she helped me get a better understanding. Justice Crotier did a great job with the Service Video. I thought that was a great added touch. Overall I was 100% satisfied. More