Audi Pacific - Service Center

Overall fast, friendly, and efficient service! My only pain point was the car wash I received after my service. They did not bother to wipe down the dashboard, vacuum sand off my seats, or adequate My only pain point was the car wash I received after my service. They did not bother to wipe down the dashboard, vacuum sand off my seats, or adequately degrease/clean my rims. It looked lazy. The video service rundown that my tech included was a nice touch - very thorough! More

Service I had a problem with my car do they started to work on immediately when I arrived then when more work was needed then they called Uber for fast transp I had a problem with my car do they started to work on immediately when I arrived then when more work was needed then they called Uber for fast transport More

Recall Service The entire staff was amazing, especially Oscar Barrientos who made the experience effortless. It was probably the easiest and best service visit I ha The entire staff was amazing, especially Oscar Barrientos who made the experience effortless. It was probably the easiest and best service visit I have ever experienced. More

Oil change and service As always, the staff are friendly and professional. Got me a ride home and back easily and effortlessly. My car is usually washed, but if it was, it As always, the staff are friendly and professional. Got me a ride home and back easily and effortlessly. My car is usually washed, but if it was, it was not a great washing, but the Mgr has already resolved this small issue. Satisfied as always, TT More

Easy, fast and convenient Easy to get the appointment, software update, oil change, top off and tire rotation, could wait for the work to be done. Perfect used the online syste Easy to get the appointment, software update, oil change, top off and tire rotation, could wait for the work to be done. Perfect used the online system to setup the service. More

GREAT SERVICE Anel was helpful, kind, and quick! This was my first experience with an Audi service department, and she made the experience easy and pain free. Anel was helpful, kind, and quick! This was my first experience with an Audi service department, and she made the experience easy and pain free. More

Excellent service No hassles. People made sure I was taken care of. Friendly, courteous. Seamless since problem was caused by another dealership when taken in to be No hassles. People made sure I was taken care of. Friendly, courteous. Seamless since problem was caused by another dealership when taken in to be serviced for issue under warranty. More

Recall repair It was easy and accommodating to schedule the work. They promptly performed the recall work Prompt and Michael Harris was very pleasant, informative a It was easy and accommodating to schedule the work. They promptly performed the recall work Prompt and Michael Harris was very pleasant, informative and friendly. More

Great job across the board! I always receive friendly, courteous, and attentive service from the team at Audi Pacific. They are flexible and accommodating, and I always get top I always receive friendly, courteous, and attentive service from the team at Audi Pacific. They are flexible and accommodating, and I always get top quality repairs. More

Excellent Service THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even co THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even confusion as to why I had a specific maintenance plan and she helped me get a better understanding. Justice Crotier did a great job with the Service Video. I thought that was a great added touch. Overall I was 100% satisfied. More