Audi Pacific - Service Center

Tire replacement Pacific Audi beat all local tire stores in price by over $200.00. They also supplied me with a loaner vehicle. The whole service took under 2 hours. Pacific Audi beat all local tire stores in price by over $200.00. They also supplied me with a loaner vehicle. The whole service took under 2 hours. More

Audi Q7 45K mike service Service was fast and efficient. We were able to have a loaner while the car was being serviced. Anelle was very professional and courteous. See you fo Service was fast and efficient. We were able to have a loaner while the car was being serviced. Anelle was very professional and courteous. See you for the next scheduled maintenance! More

Service Tire had a nail. Bought a new tire. Everything went smooth from the loaner car to the service. Service was great. I forgot who helped me but she was Tire had a nail. Bought a new tire. Everything went smooth from the loaner car to the service. Service was great. I forgot who helped me but she was quick and got me into a loaner car right away More

SERVICE WITH A SMILE I HAD A frightening experience with y 2018 Audi 5 quatro. It stopped totally in the middle of the road, and then restarted. Everything shut down. W I HAD A frightening experience with y 2018 Audi 5 quatro. It stopped totally in the middle of the road, and then restarted. Everything shut down. When it restarted the yellow light indicated Stabilizer malfunction went on. Long story short, when the yellow light was reprogrammed, it erased all of the info. I still took the car to Audi on Hawthorne where I bought the car. They kept it for a few days, gave me a loaner, and even road tested it to try to figure out what happened. Couldn't find out why, but they tried very, very hard. The Service person who helped me, Francisco, and the Head man who supervises all of the mechanics were kind and compassionate with me. They could see how nervous I was and still am about something like that to happen. I can only hope it doesn't happen again. Everyone from the Customer service desk to everyone on the Service Floor area could not have been nicer. Keep your fingers crossed it doesn't do that again. I love driving this car. I have had 3 other sports cars. This is the BEST. Jann Feldman More

Great service The staff is very helpful and attentive. The service is performed in a timely manner. Easy to make appointments and obtain a loaner vehicle as needed. The staff is very helpful and attentive. The service is performed in a timely manner. Easy to make appointments and obtain a loaner vehicle as needed. More

Great Service and excellent feedback via text messages I dropped off for service without an appointment and was greeted and handled efficiently. The service rep provided a loaner car and updated me via te I dropped off for service without an appointment and was greeted and handled efficiently. The service rep provided a loaner car and updated me via text messages and voice messages. Excellent Service! More

Fuel line recall Francisco Valenzuela, helped me out and was awesome. I had some other issues that he is trying to help me with and was very friendly and helpful. Francisco Valenzuela, helped me out and was awesome. I had some other issues that he is trying to help me with and was very friendly and helpful. More

Professional, friendly crew We have two Audi's and use Pacific for our dealership work. They are very easy to work with and the people at the dealership are so helpful, professi We have two Audi's and use Pacific for our dealership work. They are very easy to work with and the people at the dealership are so helpful, professional, and friendly. More

A7 20k service Responded immediately when I pulled in. Car was ready early and washed. Friendly staff, knowledgeable, quick and very pleasant experience overall, wil Responded immediately when I pulled in. Car was ready early and washed. Friendly staff, knowledgeable, quick and very pleasant experience overall, will be back! Thanks More

Excellent as always Audi Pacific always provides excellent customer service. Whether it be on the phone or in person for an appointment, their entire staff goes above and Audi Pacific always provides excellent customer service. Whether it be on the phone or in person for an appointment, their entire staff goes above and beyond to ensure their customers are satisfied. More