Audi Pacific - Service Center

Always great! From appointment to completion of service, the staff is extremely accommodating, friendly and very professional. They all know the true meaning and va From appointment to completion of service, the staff is extremely accommodating, friendly and very professional. They all know the true meaning and value of customer service. More

Service on supercharged A6 Always receive great service from this dealer. Staff is very helpful and knowledgeable and the quality of work is great. They will also provide a loan Always receive great service from this dealer. Staff is very helpful and knowledgeable and the quality of work is great. They will also provide a loaner car if needed. More

Outstanding From arrival to departure everyone was professional and personable. Natalie was excellent and assisted with my questions. The loaner was ready upon ar From arrival to departure everyone was professional and personable. Natalie was excellent and assisted with my questions. The loaner was ready upon arrival and the staff was very helpful. More

Service on our Audi Q5 Very professional and organized. It was one of the best and smoothies service appt I ever had. Car rental was easy also. This dealership is above five Very professional and organized. It was one of the best and smoothies service appt I ever had. Car rental was easy also. This dealership is above five stars. More

Very nice. From beginning to end it was a very professional handling of every aspect of my time there. Even though it definitely was going to rain the next day From beginning to end it was a very professional handling of every aspect of my time there. Even though it definitely was going to rain the next day my Audi was washed to perfection. Thank you. More

professional and good follow up professional, friendly and good follow up. received loaner vehicle, received phone calls regarding status of service, received the car earlier then pr professional, friendly and good follow up. received loaner vehicle, received phone calls regarding status of service, received the car earlier then predicted, quickly paid bill with no wait time and got into a washed car that ran perfectly. thank you More

Excellent Customer Service Their customer service is first class! They are always friendly, responsive and attentive, and always make sure you have a great experience while yo Their customer service is first class! They are always friendly, responsive and attentive, and always make sure you have a great experience while you wait for your car. More

2016 A4 15K service, recall notice, repetitive TPMS light Service Adviser Natalie is exceptionally friendly, responsive, and appears to be technically competent as well. Making the appointment was easy. One Service Adviser Natalie is exceptionally friendly, responsive, and appears to be technically competent as well. Making the appointment was easy. One star off for: 1. Told Service was "unusually busy and backed up" - ergo car would not be ready on the day brought in (extra day required). 2. Scheduled Audi loaner not available (same reason); provided with Enterprise car instead - required extra "process" and an additional one hour. 3. Most important, Service was unable to determine cause of repeated left rear TPMS light - tires rotated and I'm to drive it to see which, if any, tire/wheel caused TPMS light to come on yet again. More

Always great service Working with Pacific Audi is always a pleasure. The service staff are great and friendly and keep you updated on the status of your car. Working with Pacific Audi is always a pleasure. The service staff are great and friendly and keep you updated on the status of your car. More

Very attentive personalized service I took my car in for service. The service was very good, and Natalie provided me with a loaner car and kept me updated throughout the day on the prog I took my car in for service. The service was very good, and Natalie provided me with a loaner car and kept me updated throughout the day on the progress of my service. Her service was excellent and very attentive. My only issue is with the Audi corporation and the prices they charge for service, but no problems with the dealership. More