Audi Pacific - Service Center

Very nicely ! Audi Pacific is providing great customer service. No waiting time when making appointment. I feel very comfortable because all staff are very friendly Audi Pacific is providing great customer service. No waiting time when making appointment. I feel very comfortable because all staff are very friendly, Thank you! More

Just a great experience Knowledgeable staff, everything as explained and expected. This is how it should be. Oscar was a perfect example of customer service. He answered all Knowledgeable staff, everything as explained and expected. This is how it should be. Oscar was a perfect example of customer service. He answered all our questions. More

Service Consistent service each visit Car wash is great to have knowing it will be clean after the work is performed and the ability to schedule the next mai Consistent service each visit Car wash is great to have knowing it will be clean after the work is performed and the ability to schedule the next maintenance is nice Thank you More

Service Review Easy to schedule, friendly service, and timely completion. Oscar kept me informed and the work was completed when promised. I also appreciate the ca Easy to schedule, friendly service, and timely completion. Oscar kept me informed and the work was completed when promised. I also appreciate the car wash More

Smooth online scheduling I have talked to 4 dealerships in the areafor an oil change. To keep it short. Pacific Audi met my needs. I am quite happy. I love the texted video. I I have talked to 4 dealerships in the areafor an oil change. To keep it short. Pacific Audi met my needs. I am quite happy. I love the texted video. I don't know the name of the tech but you force me to choose to send survey that is annoying. So the survey actually made the experience bad..... More

Lightning I brought in my A3 for its 15,000 mile service and they had me out of there so quickly I could barely believe it. As always, the staff is extremely pr I brought in my A3 for its 15,000 mile service and they had me out of there so quickly I could barely believe it. As always, the staff is extremely professional and courteous. More

Good service Took my A6 in for the 25000-mile service in the afternoon, got a loaner, a video for the progress and brake evaluation. Happy with the overall service Took my A6 in for the 25000-mile service in the afternoon, got a loaner, a video for the progress and brake evaluation. Happy with the overall service. More

The best I’ve been to a few different Audi locations and I can say by far, Audi Pacific is the best. The most honest, thorough, professional, and friendly staf I’ve been to a few different Audi locations and I can say by far, Audi Pacific is the best. The most honest, thorough, professional, and friendly staff that know what they are doing. I will go out of my way to come to this location when I need help. More

Exceptional Dealership I purchased my Q7 from Audi Pacific and since owning the car, I drive from the Westside just to have my car serviced at Audi Pacific. I like the custo I purchased my Q7 from Audi Pacific and since owning the car, I drive from the Westside just to have my car serviced at Audi Pacific. I like the customer service they provide and the quality of work they perform. Simon Najarian was our sales advisor when we purchased the Q7 and was beyond helpful and professional. He made the sales transaction as smooth and painless as possible and I would call him again for my future Audi purchase. Oscar Barrientos is a consistently dependable service advisor and rely on him for my service needs. I highly recommend Audi Pacific for Sales and Service needs. More

Service - 55K (2015 SQ5) I especially appreciated the video presentation about a leaking water pump that needed replacement. Fortunately - this item and job was covered under I especially appreciated the video presentation about a leaking water pump that needed replacement. Fortunately - this item and job was covered under warranty. Please continue this practice as it keeps the owner enabling them to make an informed decision about the job at hand. 10 out of 10 stars! More