Audi Pacific - Service Center

Valued Customer My car needed some warranty work, a small repair and a normal service. I arrived on time and was immediately greeted and guided to my service rep who My car needed some warranty work, a small repair and a normal service. I arrived on time and was immediately greeted and guided to my service rep who processed my car and guided me to the cashier area for my loaner car. i was in and out in 15 minutes and overall i was treated as a valued customer. i was given a direct number to my rep and was kept current through texts. They made every effort to take care of me and they did a great job on my car. More

First Q5 service Anel and the rest of the service team at Pacific Audi were unbelievably great! Anel was super helpful getting me checked in and on my way. My car was Anel and the rest of the service team at Pacific Audi were unbelievably great! Anel was super helpful getting me checked in and on my way. My car was done in a timely manner and everything seems great. I also told Anel I wanted my Audi Connect 6 month free trial activated and she had Alan Nunez reach out to me today as promised. Excellent service guys!!! Thanks so much! More

Warranty Service Fast, Friendly, and Finished before promised time. Easy to schedule appointment. Received timely reminders of appointment time. I was suprised a Fast, Friendly, and Finished before promised time. Easy to schedule appointment. Received timely reminders of appointment time. I was suprised at how quickly every step of the process was completed. More

Excellent service I needed to be in and out and everyone cooperated. A fairly simple procedure but no delays encountered. I hope the same applies when I have a more inv I needed to be in and out and everyone cooperated. A fairly simple procedure but no delays encountered. I hope the same applies when I have a more involved service done. More

Top Notch Service! I recently took my car in for service and saw Oscar in the service drive. He was very friendly and professional. He took care of my car in a timely I recently took my car in for service and saw Oscar in the service drive. He was very friendly and professional. He took care of my car in a timely fashion and was very quick to respond to any questions I had. I will be coming back to see Oscar in the future. More

Flat tire Henry and the entire team took great care of me. Took me as a walk in and had my tire replaced so quickly. They even washed my car Henry and the entire team took great care of me. Took me as a walk in and had my tire replaced so quickly. They even washed my car More

Henry provides excellent customer service!! I've only had exceptional customer service from Audi Pacific from the moment you walk in the door until the time when everything was completed. I've only had exceptional customer service from Audi Pacific from the moment you walk in the door until the time when everything was completed. More

Great experience By far the best Audi dealer in the area. Super nice people. Great communication. Not stingy with loaners. Great experience. Great service. No worr By far the best Audi dealer in the area. Super nice people. Great communication. Not stingy with loaners. Great experience. Great service. No worries. Done before they promised. More

Excellent service! I had a scheduled maintenance with Audi Pacific, but the day before the appointment, I had a flat tire. I called and they immediately not only took me I had a scheduled maintenance with Audi Pacific, but the day before the appointment, I had a flat tire. I called and they immediately not only took me in to change the tire but also performed the service and got me a great loaner car. Best service ever and Oscar Barrientos is an amazing customer service professional: knowledgeable, courteous, fast and efficient! Thank you Audi Pacific! Andreas Kurz More

Excellent! I only go to Henry for my appointments and he is always wonderful! I’m so thankful for have someone accommodate me when I need to come in! Top notch I only go to Henry for my appointments and he is always wonderful! I’m so thankful for have someone accommodate me when I need to come in! Top notch customer service every time! More