Audi Palo Alto

Matt Rost did a great job. Courteous, professional and well informed. I’m looking forward to doing more business in the near future well informed. I’m looking forward to doing more business in the near future More

Everything promised was delivered. Dealership did a great job, worth the long drive. Will definitely buy another car from them. job, worth the long drive. Will definitely buy another car from them. More

Dave took the extra mile to accommodate my issue with my vehicle. Excellent customer service! vehicle. Excellent customer service! More

Quan was completely on top of everything. The service went off without a hitch. My car was clean and ready on time. went off without a hitch. My car was clean and ready on time. More

I live in the LA area and bought a car over the phone. Samuel was very helpful in getting it all done including arranging quick shipping. Very satisfied. Samuel was very helpful in getting it all done including arranging quick shipping. Very satisfied. More

A positive experience with Palo Alto Audi Service again. This time we worked with Quan, who was very knowledgeable, efficient, and personable. In addition, he provided timely communications on the status This time we worked with Quan, who was very knowledgeable, efficient, and personable. In addition, he provided timely communications on the status of the work. More

Great service department. Very easy to schedule appointment and lots of good communication from David Wu about my car appointment and lots of good communication from David Wu about my car More

Very professional, stress free purchase environment, samuel was ver helpful and informative in the acquisition process samuel was ver helpful and informative in the acquisition process More

As soon as you arrive at the dealership, you can sense that the place is very busy with cars lining up for service. Wait time is too long (30+ min) before you’re greeted by an advisor and they don’t have that the place is very busy with cars lining up for service. Wait time is too long (30+ min) before you’re greeted by an advisor and they don’t have a clear method to track who gets there first. So there is a high chance that someone who came after you will get helped first (which happens to me). After the advisor greeted you, the process would go smoothly. More