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Audi Peabody
Peabody, MA
642 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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642 Reviews of Audi Peabody
June 01, 2025
The Service Department at IRA AUDI in Peabody, MA is outstanding. This is due mainly to the staff who are professional, honest, and go out of their way to serve their clients. I couldn’t ask for a be outstanding. This is due mainly to the staff who are professional, honest, and go out of their way to serve their clients. I couldn’t ask for a better service advisor than Raymond Baez. He is knowledgeable and reliable. When my car is in for service, Raymond keeps me informed of the progress. He is pleasant and patient and accommodates my schedule. The technicians who work on my car are Audi specialists. If I have a question I speak directly to them. Yes, it may be more expensive to continue bringing my Audi to the dealership for maintenance and repairs even though the warranty has expired but it is worth it for the excellent service I receive. At 161K miles, my A4 is going strong due to the care provided by the service department at Ira Audi. Although I did not purchase my A3 at Ira, I would not bring it anywhere else for service. More
by betsy817
Employees Worked With
Raymond Baez
May 22, 2025
Straightforward to schedule service. The service team is professional and courteous and provides customer-tailored service recommendations. The service team is professional and courteous and provides customer-tailored service recommendations. More
by CJB
Employees Worked With
Jim Miscoscia
May 21, 2025
Jim at Audi Peabody is excellent to work with so helpful, accommodating and knowledgeable. He goes out of his way to make a repair or service a worryfree experience, can't say enough about his expertise and accommodating and knowledgeable. He goes out of his way to make a repair or service a worryfree experience, can't say enough about his expertise and dedication. More
by Stephanie
Employees Worked With
Jim Miscioscia
May 09, 2025
I had a wonderful experience with this dealership. Karl Becker was so knowledgeable and helpful throughout the leasing process. Karl Becker was so knowledgeable and helpful throughout the leasing process. More
by j.kelleher829
Employees Worked With
Karl Becker, Henry Sudnovsky, Bob Memmolo
