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Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews

1,188 Reviews of Audi Riverside - Service Center

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July 02, 2025

When I took recently my Audi Q7 for regular service, as always, I set up the appointment with James Rocha. James was expecting me, he explained the scope of service and made other necessary arrangement inc More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Just had my 10K mile service done and it couldn’t have gone smoother! Oscar Barrientos, my Service Advisor, met me outside, took care of my car right away, and kept me informed throughout the whole visit. More

by Jessica Urena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
Jun 20, 2025 -

Audi Riverside responded

Jessica, Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that Oscar provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 10, 2025

As always Stacy Samuel handled my concern regarding my Audi Q5 Sportback. She quickly had it looked into and fixed. Thank you Stacy at Audi of Riverside for getting me back on the road. More

by covarrubias_mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Audi Riverside responded

Providing quality and efficient service is so important to us here at Audi Riverside and we are glad that Stacy's efforts met your satisfaction! We are thrilled to know that she handled your concerns and had your Audi Q5 Sportback quickly looked into/fixed. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 05, 2025

Very modern, clean and comfortable. Always a pleasant experience coming by to service my car. More

by Jasonbeattyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Riverside responded

Jason, We appreciate you for leaving us this spectacular review! We are delighted to know that our team made your experience pleasant as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 01, 2025

My Service Advisor was Oscar Barrientos. His easygoing and helpful demeanor made my service visit very pleasant and stress-free. An excellent experience. More

by Wagon Enthusiast
Recommend Dealer
Yes
Employees Worked With
Oscar Barrientos
May 02, 2025 -

Audi Riverside responded

Thank you for leaving Oscar this amazing review! We are happy to know that he was easy going, helpful and made your visit very pleasant/stress free. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 24, 2025

I always take my car here for maintenance and repairs. I only trust my dad and his team to take care of my vehicle. More

by Jessica F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Finn
Apr 24, 2025 -

Audi Riverside responded

Jessica, thank you for your positive review! It is an honor to have earned your confidence and loyalty, and we look forward to continue serving you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 09, 2025

James Rocha provides exceptional customer service, is very respectful and has great follow up skillls. Thank you. More

by nc1chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Rambo
Apr 10, 2025 -

Audi Riverside responded

We appreciate you for leaving James this stellar review! We are delighted to know that he was very respectful, had great follow up skills and provided you with exceptional service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 03, 2025

Clean, inviting dealership with excellent customer service. Stacy Samuel's was awesome and very helpful. More

by mgreene114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Audi Riverside responded

We are grateful for you leaving Stacy this extraordinary review! We are pleased to know that she was awesome and very helpful. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 24, 2025

Walter’s Audi of Riverside is a great dealership with an excellent service and parts department. I never had any issues or concerns at this dealership. More

by Fred Weidemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Audi Riverside responded

Fred, Thank you for leaving us this fantastic review! We are happy to know that our team was excellent and you never had any issues/concerns with us. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 22, 2025

James Rocha in service is great to work with, and very patient, always works with my situy More

by Leticia Goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Audi Riverside responded

Leticia, We are grateful for you leaving James this wonderful review! We are pleased to know that he was great to work with and very patient as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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