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Audi Salt Lake City

Salt Lake City, UT

4.7
264 Reviews
Call Dealership (801) 433-2834
View Awards

999 State St

Salt Lake City, UT

84111

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264 Reviews of Audi Salt Lake City

October 27, 2023

You contact the service dept. to let them know what your problem is and leave your number but they don’t bother getting back with you. Shouldn’t they call you back if they won’t a More

by harley691@Comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Dejulis
Report | Print
Nov 08, 2023 -

Audi Salt Lake City responded

I'm sorry to read about your experience with our service department. We value all of our customers and strive for prompt, professional communication at all times. It's clear we've missed the mark in this case, and I'd like to personally ensure that your concerns are addressed promptly moving forward. Please reach out directly so we can discuss further - Thank you, Horst Buchanan - Service Manager - horst.buchanan@strongautogroup.com

October 20, 2023

Very good service, nice atmosphere. Friendly techs, informed me of the work to be done. More

by billkulczycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Report | Print
Oct 23, 2023 -

Audi Salt Lake City responded

Thank you for the wonderful feedback about your recent visit here at Audi Salt Lake City! We appreciate your business and hope to serve you again in the future!

October 13, 2023

Great customer service. Nick Hardy was very helpful with answering my questions about the dent and paint specialists More

by mnjwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Oct 13, 2023 -

Audi Salt Lake City responded

Thanks for the shout-out, mnjwatkins! We're glad to know Nick Hardy was able to assist you with your queries at Audi Salt Lake City. Don't hesitate if there's anything else we can help with in the future!

September 27, 2023

Ian Arbuckle was great - rest of team was supportive. Long-term relationship with dealer from when I lived here before. Good to be back. More

by Cindy Marteney
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't know the people listed above. I worked with an Alan Polgar in finance.
Report | Print
Sep 28, 2023 -

Audi Salt Lake City responded

Hi Cindy! It's great to have you back! We're glad Ian and the rest of our team at Audi Salt Lake City could provide a positive experience. Thanks for your continued support!

September 05, 2023

Audi Salt Lake City has been taking care of my SQ5 Audi for the past 6 years and I have been completely happy with their service. Ricardo Azevedo was my service consultant and he was exceptional - one of More

by Dave P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Azevedo, Justin Delaphaine
Report | Print
Sep 06, 2023 -

Audi Salt Lake City responded

Hi Dave, We're delighted to know that Ricardo and the team at Audi Salt Lake City have been providing you with exceptional service for your Audi SQ5. Thanks so much for staying with us over the years! Safe travels!

August 24, 2023

Service was excellent and all service people were knowledgeable, friendly, and helpful. Waiting area very condor for table. More

by jeffbowles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Strong, Tiya Wong, Ed Dejulis, Dalton Hughes
Report | Print
Aug 25, 2023 -

Audi Salt Lake City responded

Thank you for the 5-star rating! We're delighted to hear that you had an excellent service experience at Audi Salt Lake City. We appreciate your feedback and see you again! Safe travels!

August 24, 2023

Everyone was So accommodating and easy to deal with. No high pressure. I Highly recommend! More

by dave.boede
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Hughes
Report | Print
Aug 24, 2023 -

Audi Salt Lake City responded

Hey Dave, We're thrilled to hear that our team provided you with a comfortable and accommodating experience during your visit. We appreciate your support and see you next time at Audi Salt Lake City! Safe travels!

August 11, 2023

Great service and a coordinated closure to delivery. They helped follow my order through the transportation process and effectively answered all of my questions. More

by Michael Griffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Hughes
Report | Print
Aug 14, 2023 -

Audi Salt Lake City responded

Michael, we're glad to know you had a great experience with our team at Audi Salt Lake City. We always aim for efficient and informative service. Thanks for your feedback! - Audi Salt Lake City

August 10, 2023

Weekends here at fairly busy, so if you are planning on going in try and get a weekend appointment. Good otherwise. More

by Gabe S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Aug 11, 2023 -

Audi Salt Lake City responded

Gabe, thanks for the tip and your positive review! We're glad to know you had a good experience at Audi Salt Lake City.

August 09, 2023

I’ve always been happy with the sales and service at Strong Audi. Such great people all around! More

by Shelly Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Kirk, Jose and Matise
Report | Print
Aug 10, 2023 -

Audi Salt Lake City responded

Hi Shelly! Thank you for leaving us this five-star review and kind words about our sales and service team at Audi Salt Lake City. We appreciate it! We'll see you next time!

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