
Audi South Austin
Austin, TX
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135 Reviews of Audi South Austin
Tajim Smith was a life saver this past Friday. We were headed west on Texas I-10. We stopped at a Buckees and when we started back up, our mirrors were folded and would not move. We tried every We were headed west on Texas I-10. We stopped at a Buckees and when we started back up, our mirrors were folded and would not move. We tried everything including restarting the car. Obviously we could not proceed safely without side mirrors. Our last hope was to call Audi South Austin for help. We were contacted to Tajim and within seconds he was able to explain what was happening and walked us through the solution. Within minutes, we were back on the road. Tajim saved our Labor Day holiday. Thank you Tajim!!! More
Yelena, Martijn, Meer, and Taj were all super helpful and made the process really easy. Yelena was knowledgeable about the car and worked with us to get the best deal without pressuring us to buy. Great all made the process really easy. Yelena was knowledgeable about the car and worked with us to get the best deal without pressuring us to buy. Great all around experience! More
Steve provided Great service and was prompt with follow ups and communication. Team members make an effort to great you and my visits have been consistently positive experiences. ups and communication. Team members make an effort to great you and my visits have been consistently positive experiences. More
Had a great experience buying my new vehicle last week. As soon as I walked in Yeney was there to greet me, and she was an absolute rockstar. Craig has a really good team over at South Audi. Also want to g As soon as I walked in Yeney was there to greet me, and she was an absolute rockstar. Craig has a really good team over at South Audi. Also want to give Geo in the finance department, a shout out as well, he made the process really smooth and simple. Also he was about to take care of me because I was a veteran in the US Army. I am looking forward to buying my next “fun” car from Yeney in the near future! 👀😎 More
Took my car in for a diagnostic and the mechanic is claiming there is a leak somewhere and did not check anything else. Brakes were not working when I took it in, and they still do work. I had anothe claiming there is a leak somewhere and did not check anything else. Brakes were not working when I took it in, and they still do work. I had another mechanic check the spot they claimed was leaking and there is NO leak. More
We recently purchased our first Audi from the Audi Austin South dealership. Our expectations of a luxury vehicle dealership were greatly exceeded by the number of vehicles available to view, the organizati South dealership. Our expectations of a luxury vehicle dealership were greatly exceeded by the number of vehicles available to view, the organization of vehicles on the lot and the friendly, amicable, and accomodating atmosphere of the staff. We were especially impressed with the friendly, professional mannerism of Molly Moseley, Audi Brand Specialist, Steve Sarich, Sales Manager, and Martijn Janssen, Financial Services Manager. We are very pleased with our purchase and look forward to a continued relationship with the Audi South Austin dealership. Thank you Audi South Austin for a great buying experience. More
I left a message 2 weeks ago, the 15th, to Ben Krebb’s old line, now Daniel, about my tire going flat and never received a call back. I called again Monday, the 28th, to get bounced around from trying to old line, now Daniel, about my tire going flat and never received a call back. I called again Monday, the 28th, to get bounced around from trying to schedule a 20k service and tire department. No one in tire would verify if tire was available and bounced me back to woman at service only to be hung up on and had to call back to get an appt. It was not until I showed up for appt for the 20k service was it verified a tire was in stock. Why would I make 2 appts when the most important item was a tire. I’m at 11k miles and that appt was not as urgent. Absolutely ridiculous. I did get matched up with Matt O as a new service advisor who is wonderful. I can’t imagine I’ll be buying another Audi at least not from Hendrix. It’s not just this one experience but a multitude of reasons. Matt’s professionalism could almost save it, but might be too far gone to save. Just being honest. More
Tajim was super friendly and helped me figure out all the settings to make my car feel more like my own! I now know all the buttons and settings haha! Love this dealership and my sales girl Yelena settings to make my car feel more like my own! I now know all the buttons and settings haha! Love this dealership and my sales girl Yelena More