Audi Spokane

Paris Smith did an amazing job! Couldn’t have gone any better. Was very knowledgeable, not pushy, and helped us a lot. Great work Couldn’t have gone any better. Was very knowledgeable, not pushy, and helped us a lot. Great work More

First time buying from this dealership and found them to be excellent to deal with. Paris our salesperson was kind, knowledgeable and upfront with no xx. Definitely will shop there again in the future. be excellent to deal with. Paris our salesperson was kind, knowledgeable and upfront with no xx. Definitely will shop there again in the future. More

The employees were all very kind and took a lot of interest in taking care of my needs and did a wonderful job for me. interest in taking care of my needs and did a wonderful job for me. More

I had the best experience with my salesman Brandon Neer! They allowed me time to stroll around the lot for a bit on my own before making contact. Brandon had a very relaxed attitude, and I didn’t feel any p They allowed me time to stroll around the lot for a bit on my own before making contact. Brandon had a very relaxed attitude, and I didn’t feel any pressure whatsoever. The dealership was clean, calm and welcoming. The transaction was clear and concise, and they had me in my Audi Q5 in a very timely manner. I Haily, highly recommend this dealership! Thank you for the wonderful experience at AutoNation Audi Spokane, Washington. More

I live in Montana. Audi Spokane is closest Audi dealership, Had to have my A8L shipped to Audi Spokane to repair an engine over heat condition. Tyler and the team mad Audi Spokane is closest Audi dealership, Had to have my A8L shipped to Audi Spokane to repair an engine over heat condition. Tyler and the team made the repairs while keeping me updated along the way. Great service! More

The staff is absolutely professional. When we arrived to pick up my wife's car, we noticed that there was some spilled oil on her car from the oil change, Kyle took her car back and washe When we arrived to pick up my wife's car, we noticed that there was some spilled oil on her car from the oil change, Kyle took her car back and washed it himself to make it right. Work was finished ahead of schedule as well. More

Excellent and right on time. Kyle is very much a professional service consultant. Many kudos. Kyle is very much a professional service consultant. Many kudos. More

Go back to providing loaner cars. Staff was fine #5! Also, w car wash would be nice! Staff was fine #5! Also, w car wash would be nice! More

Very efficient, responsive to my car’s recall requirements. Preformed a commentary battery charge to my GT requirements. Preformed a commentary battery charge to my GT More

I rarely leave negative reviews, but after bringing my Audi Q7 in three separate times for the same issue, I feel compelled to speak up. Each visit came with promises that the problem was resolved, only f Audi Q7 in three separate times for the same issue, I feel compelled to speak up. Each visit came with promises that the problem was resolved, only for me to drive away and realize it wasn’t. Not only did this waste my time, but it also eroded any trust I had in this service department. Communication was vague, updates were minimal, and I never felt like anyone took real ownership of the issue. I expect better from a professional Audi shop—especially when it should have been done right the first time. What’s worse, I had to rearrange my schedule each time, and the lack of clear communication made the whole process even more frustrating. I expected a professional diagnosis and lasting repair—not a guessing game. The car now has $4700 in Audi repairs, and I still don't have the confidence to take another road trip in it. I was told multiple times that the car was test driven and come to find out it was only driven 2 miles. After the 1st repair I had to cancel my work trip due to engine light again. After 2nd repair took another trip out of town and engine light again with in 20 miles of town. This isn’t just inconvenient—it’s unacceptable. I’ve lost time, money, and confidence in this shop’s ability to diagnose and repair even basic issues. Disappointing part is we have 2 Audi's in our family. On a better note, our Audi Q5 has been taken care with video updates and very good turnaround times. AutoNation Audi Repairs should be looked into after having to deal with all this. I am sure I not the only person this has happened too. More