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Audi Spokane - Service Center

Spokane Valley, WA

4.7
327 Reviews

327 Reviews of Audi Spokane - Service Center

Sort by
May 21, 2025

I have always had a pleasant experience when dealing with the service team here. They do not pressure you into anything and explain the repairs clearly. I will bring my vehicle back for all service/repairs n More

by Abearsmom97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 16, 2025

Service Department was top notch. Jacob was courteous, knowledgeable and honest. The technician was top notch. More

by Conrad Dodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 19, 2025 -

Audi Spokane responded

Hi Conrad, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

May 15, 2025

I recently had minor maintenance done and ordered a new key fob at the Audi dealership. The entire experience was excellent—easy to schedule with helpful reminders, and the day-of service was timely and we More

by mpmilliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech and parts
May 17, 2025 -

Audi Spokane responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

May 06, 2025

Worst feeling and best feeling ever for my 4800 dollar quote and then a simple insurance solution to fix my audi. More

by banningjesse395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 09, 2025 -

Audi Spokane responded

Hi, thank you for taking the time to leave us feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Very friendly, great service. Explained everything simply and professionally. This is a great sales/service to work with. More

by Jennybee327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 06, 2025 -

Audi Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 16, 2025

Serviced our A4, completed on time and at estimated price. Clean comfortable waiting area, friendly staff. More

by lpaintner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jacob, very knowledgeable
Apr 18, 2025 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Apr 18, 2025 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 13, 2025

Staff is always professional and willing to answer all our questions. They keep us updated on the status of our vehicle More

by sbrett316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Apr 15, 2025 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2025

Zero stars would be too generous. Nothing but issues with the service department. Management won't return phone calls. We purchased new from them in 2019 - what a mistake. If you're More

by peggyleonard222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle, no return call from Austin or Mary.
Apr 01, 2025 -

Audi Spokane responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Apr 01, 2025 -

Audi Spokane responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Apr 02, 2025 -

peggyleonard222 responded

You've never responded to our concerns, so it's now too late to try. See ya...

March 29, 2025

Different car, different visit, same excellent service provided. Thanks to Jacob and the technicians involved! More

by Poncho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob R.
Apr 01, 2025 -

Audi Spokane responded

Hello Poncho, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Spokane! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2025

Jacob was very friendly and knowledgeable. When my car needed an oil change and diagnostics he was able to order parts and schedule repairs in just 2 days! More

by jmartinek.km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 30, 2025 -

Audi Spokane responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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