Audi Stratham - Service Center

Seamless Service I dropped off my Q5 for service last week. Patricia was very helpful, efficient and pleasant. Loaner vehicle was ready to go without delay. I received I dropped off my Q5 for service last week. Patricia was very helpful, efficient and pleasant. Loaner vehicle was ready to go without delay. I received a text in the early afternoon advising me that my vehicle was ready for pick up. Audi of Stratham took care of my service issues, and it continues to run like a charm. Very efficient; very pleased. More

Excellent service, as always. As always, service experience was great. Prompt and courteous. I was given a loaner to use while mine was being serviced. My car came back all wash As always, service experience was great. Prompt and courteous. I was given a loaner to use while mine was being serviced. My car came back all washed and clean. More

Friendly service Prompt and courteous service. Always able to get an appointment when it is requested and car is always clean when it is returned. Need something other Prompt and courteous service. Always able to get an appointment when it is requested and car is always clean when it is returned. Need something other than just coffee in waiting area. More

Pleasant efficient and timely The experience as in the past was extremely pleasant greetings along with efficient work performance which results in limited inconvience to my valued The experience as in the past was extremely pleasant greetings along with efficient work performance which results in limited inconvience to my valued time. The work was completed in a timely fashion and checking in and out was quick and precise. More

Car service Kevin at the service department made the process very easy and was able to supply me with additional information over and above my expectations from a Kevin at the service department made the process very easy and was able to supply me with additional information over and above my expectations from a car dealership. More

Service exceeds expections This is the third time that I've been in for service, one for recalls and two scheduled maintenance. They are always prompt and the my Q5 is returned This is the third time that I've been in for service, one for recalls and two scheduled maintenance. They are always prompt and the my Q5 is returned clean and ready to go. More

Excellent Customer Service by Kevin No one likes to hear it’s time for some repairs. That’s exactly what I heard when I brought my Audi in for some road noise from the front end. Kevin No one likes to hear it’s time for some repairs. That’s exactly what I heard when I brought my Audi in for some road noise from the front end. Kevin explained what was happening and how it needed to be repaired. He reviewed my alternatives, helped me save some money and got me out of the shop in less time than anticipated. Great job! More

Warranty service for Steering My 2013 Audi Q5 was in for 2 recent services. The first was for a steering problem (intermittent power steering) and more recently for an engine light My 2013 Audi Q5 was in for 2 recent services. The first was for a steering problem (intermittent power steering) and more recently for an engine light problem. Stratham Audi service was great on both occasions. They diagnosed the problem, and made the necessary repairs. In both cases, the car was returned to me washed and running great. More

Front Brake Replacement After 81,000 miles, it was time for new front brakes. Got the appointment I wanted. The job was completed in a timely manner and at the cost quote. After 81,000 miles, it was time for new front brakes. Got the appointment I wanted. The job was completed in a timely manner and at the cost quote. More

Outstanding I purchased a 16 TT from Robert at Audi stratham. I have had the car for almost two years and have been in contact with Robert on occasion throughout I purchased a 16 TT from Robert at Audi stratham. I have had the car for almost two years and have been in contact with Robert on occasion throughout this time. He always answers my phone calls or texts and always has an answer to my questions. I'm still learning about all the stuff in my car. Robert recently set up a service appointment for me and was in the dealership to greet me when I arrived. I have purchased many many cars in my life and never have I had a salesman take time 2 years later to sit and chat and to again show me how to use things in my car after the service was done. I cant say how happy I am with the car, the dealership and more importantly the continued VIP treatment from my salesman Robert ouellette 2 years later. More