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Audi Washington, A #1 Cochran Premier Brand

Washington, PA

Overview
Reviews
Vehicles
4.9
271 Reviews
Call Dealership (412) 245-4210

453 Racetrack Rd

Washington, PA

15301

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Showing 271 reviews

August 29, 2025

I was able to get an appointment the same day that I called. I was grateful for the fast service. The service department was very accommodating and pleasant. Great customer service! More

by eacasilli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Magsig, John Molek
Report | Print
August 28, 2025

Easy to make an appointment: great, courteous service. The charges for the work were as expected. More

by John
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Magsig, John Molek
Report | Print
Aug 28, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

Thank you for your feedback, John! We’re glad scheduling was simple and the service met your expectations. We look forward to seeing you again.

August 26, 2025

Great all around service with the check and in our process. Appreciated the video overview from the tech in the appointment. Enjoyed the loaner car! More

by angelanhokanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Kuzak
Report | Print
Aug 26, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

Thanks so much for the feedback! We’re glad the check-in process was smooth, the technician video helped keep you in the loop, and that you liked the loaner. We’ll be ready to deliver the same great experience next time!

August 26, 2025

Service advisor communicated well and we appreciated the technician sending us a video of our car visually showing us the issues that needed repaired. More

by Bboy97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Kuzak
Report | Print
Aug 26, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

That’s exactly what we love to hear! We’re happy to hear that our advisor kept things simple and the technician video made everything crystal clear. Thanks for trusting us with your car - we’ll be ready to wow you again on your next visit.

August 25, 2025

Horrible will never go there again car was there for a week no work done no communication More

by Dpauline966
Purchase Time
Recommend Dealer
No
Employees Worked With
Craig Kusak
Report | Print
Aug 26, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

We are sincerely sorry to hear about your experience- please reach out to feedback@cochran.com with the details of your visit so we can escalate to management. Thank you!

August 25, 2025

Very friendly staff, service advisors explained all work and answered my questions. I was provided a loaner vehicle. More

by Mjmo4160
Recommend Dealer
Yes
Employees Worked With
John Rackley, Paul Magsig
Report | Print
Aug 26, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

Thank you for sharing your experience! We’re so glad our advisors took the time to explain everything clearly and answer your questions - and happy you could stay on the road with a loaner in the meantime. We’ll be ready to welcome you back anytime!

August 25, 2025

The Service Mgrs are very congenial and informative about the service process. And the communication going forward. More

by Jim Shanahan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Magsig
Report | Print
Aug 26, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

Thank you, Jim! We’re thrilled to hear our service managers made the process clear and easy while keeping the communication flowing. We appreciate your kind words and look forward to keeping that great experience going!

August 23, 2025

The Washington Audi is still my best place to go to. . Not only to fixed the car but also to get the new car. Never disappoint me. More

by pornpiboontse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Adey, Paul Magsig
Report | Print
Aug 25, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

Thank you for your loyalty! We’re thrilled to be your go-to place for both service and sales, and we’re proud to have never let you down. We look forward to continuing to serve you!

August 21, 2025

Everyone was very friendly and made me feel very welcome! The customer service was spectacular! More

by Snigdha
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Aug 22, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

Thank you for your review! We appreciate the opportunity to serve you.

August 21, 2025

Easy online scheduling, timely completion of the work. Thorough check of the vehicle. Exterior cleaning was very good More

by sjnaug
Recommend Dealer
Yes
Employees Worked With
Craig Kuzak
Report | Print
Aug 22, 2025 -

Audi Washington, A #1 Cochran Premier Brand responded

We're glad you had a good experience with us! We hope to serve you again soon.

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