Audi Wilmington - Service Center

Great service The service adviser was very knowledgeable and handled my service needs with professionalism. All of my service needs were exceeded and I would refer The service adviser was very knowledgeable and handled my service needs with professionalism. All of my service needs were exceeded and I would refer my friends to visit this dealership. More

Audi S5 tires Great experience. Bought car at this dealership and went to another for service without comparison. Wilmington did a great job clearly communicating Great experience. Bought car at this dealership and went to another for service without comparison. Wilmington did a great job clearly communicating the issue and the lowest cost resolution. More

"Outstanding Customer Service" Every time I need to bring my car in for service, I "ALWAYS" receive the "Red Carpet Experience". Jessica Russ, Christopher Oaks and Justin are very Every time I need to bring my car in for service, I "ALWAYS" receive the "Red Carpet Experience". Jessica Russ, Christopher Oaks and Justin are very friendly, kind and willing to help. We love Audi so much that we own a Q7 and a S4. Audi rocks!!!! More

exceptional service Explained everything I needed. Kept me abreast of the status of my vehicle. Introduced me to the texting app which is great. Super friendly service wi Explained everything I needed. Kept me abreast of the status of my vehicle. Introduced me to the texting app which is great. Super friendly service with a smile. More

Audi Q5 Recall Service went above expectations ,especially when dealing with Christopher Oaks. Spoke several times with Jessica and she couldn`t be more helpful. It` Service went above expectations ,especially when dealing with Christopher Oaks. Spoke several times with Jessica and she couldn`t be more helpful. It`s a shame the dealer is so far away from our home. More

Service I went from a ford to Audi... Simply a shock in the Service team... Extremely pleasant shock. you washed my car, with out me asking. Thank you! I went from a ford to Audi... Simply a shock in the Service team... Extremely pleasant shock. you washed my car, with out me asking. Thank you! More

Top notch!!! Can't say enough. Top notch. While experience was flawless. Highly recommend this dealership. Jessica helped tremendously. The loaner car was nice and Can't say enough. Top notch. While experience was flawless. Highly recommend this dealership. Jessica helped tremendously. The loaner car was nice and was an easy process to get. More

Annual Maintenance Our service adviser, Chris Oaks always provides excellent service. Chris exhibits professionalism in his interactions with me (and my wife.) He inst Our service adviser, Chris Oaks always provides excellent service. Chris exhibits professionalism in his interactions with me (and my wife.) He instills confidence in the service experience (this is very important to us.) More

Great service as usual The service depth makes you feel like your at home and the employees treat you like family.The General manager always comes out of his office and gr The service depth makes you feel like your at home and the employees treat you like family.The General manager always comes out of his office and greets me when I come in for service More

Great Communication I really appreciated the new app for communicating the progress on the service action. I also appreciate access to the courtesy car. It makes logist I really appreciated the new app for communicating the progress on the service action. I also appreciate access to the courtesy car. It makes logistics so much easier! More