Audi Wilmington - Service Center

The Best Auto Staff. Audi staff really make my day when our car needs Service. Joe thank you for having a kind heart. And I thank all Staff for being such a blessing. Audi staff really make my day when our car needs Service. Joe thank you for having a kind heart. And I thank all Staff for being such a blessing. More

Great service and quality work! Excellent service. I've been a customer for over 10 years. Service for my '02 TT and purchased my '15 S4. Quality work, cheerful team and comfortab Excellent service. I've been a customer for over 10 years. Service for my '02 TT and purchased my '15 S4. Quality work, cheerful team and comfortable waiting area. Always greeted like an old friend. More

Great Audi service department! These guys are truly exceptional! Easy flexible appointments, superior service, all delivered on time! They go out of their way to answer all question These guys are truly exceptional! Easy flexible appointments, superior service, all delivered on time! They go out of their way to answer all questions and truly make you feel like they are here to help and serve you. I'd recommend this service department AND this dealership to anyone...great folks all! More

Timely I called for the 5,000 mile service on my new Q5. Availability was perfect for my schedule. Drop off was easy, as well as pickup. I was given the opti I called for the 5,000 mile service on my new Q5. Availability was perfect for my schedule. Drop off was easy, as well as pickup. I was given the option to wait, however I didn't need my car that day. Chris called right after my Q5 was done being serviced and before it was washed to let me know it would be ready when I got there. I will only be servicing my car at Audi of Wilmington More

Chris Oakes Was Amazing! I visited Audi of Wilmington for a 75k service and was blown away by the customer service Chris Oakes provided! First class professional service that I visited Audi of Wilmington for a 75k service and was blown away by the customer service Chris Oakes provided! First class professional service that was second to none. I will use Audi of Wilmington for all my factory service needs. More

Chris was exceptional. Very professional and personable. I was told by Chris that my tire had a gash in it. I told him to pls replace it. He said that he would check with the tech to c if it needed to be cha I was told by Chris that my tire had a gash in it. I told him to pls replace it. He said that he would check with the tech to c if it needed to be changed or not. He called me and said that it was fine. I was relieved. My visit was wonderful. More

Excellent customer service They bent over backwards to schedule the day and time that was convenient for me. My car service was completed early so I had minimal wait time They bent over backwards to schedule the day and time that was convenient for me. My car service was completed early so I had minimal wait time More

Excellent service and expertise The service was performed in a timely manner. Personnel was very friendly and experienced. Facility was very accommodating. Complimentary rinsing du The service was performed in a timely manner. Personnel was very friendly and experienced. Facility was very accommodating. Complimentary rinsing dust off the vehicle was appreciated. Overall, great experience. More

Excellent service, especially their sales service. Always receptive to our needs/requests. Worked with us to understand any issues we had and continued to be polite and willing to do what it takes to h Always receptive to our needs/requests. Worked with us to understand any issues we had and continued to be polite and willing to do what it takes to have us walk out with a smile and satisfaction. A special thank you to salesperson Steve McKeehan. More

Service above and beyond They aways helpful and very friendly. I have "NEVER" encountered a problem or concern of any type. They have a very genuine "NON FAKE" attitude towa They aways helpful and very friendly. I have "NEVER" encountered a problem or concern of any type. They have a very genuine "NON FAKE" attitude towards me on each and every visit I make to their service department. Some businesses have a "I'm just doing my job" attitude. This business is different. They don't try and add "UN-NEEDED" services to add to their profits. This is the service / business model that's needed everywhere.else. More