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Audi of Fairfield

Fairfield, CT

4.9
175 Reviews

435 Commerce Dr

Fairfield, CT

06825

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175 Reviews of Audi of Fairfield

September 17, 2020

Great staff and good service. I strongly recommend these guys to anyone needing service or sales. They made me feel like a real valued cu. More

by plrndzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brennan, Carol Ardolino
Sep 17, 2020 -

Audi of Fairfield responded

Hello, thanks for the kind words! We're glad to hear your experience was positive. Let us know if there is anything else we can help you with,

September 05, 2020

Great service , took me in right away and processed my service order waited less that an hour for tire change and safety light check. Always treated well by all Audi people More

by Lisanable01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Sep 05, 2020 -

Audi of Fairfield responded

It's wonderful to know that you received quick service at our dealership! Please let us know if we can be of any further assistance.

September 02, 2020

Appointment was easy to schedule. Well organized when I arrived to drop off my car. Sam was very knowledgeable and answered our questions about Audi Care. More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sirichantho
Sep 02, 2020 -

Audi of Fairfield responded

Michele, thank you for the positive rating! We are delighted to know that you had a good service experience with us and with the help of Sam. We value your business and please let us know if we can help further!

August 30, 2020

I like my associate Roberts’ professionalism. Getting a loaner vehicle was easy and convenient. I really had no issues which is remarkable in this day and age. No one seemed lazy. Everyone was doing their More

by chereal22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Aug 31, 2020 -

Audi of Fairfield responded

Thank you for the great review. We will be sure to thank Robert for providing you with professional service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 28, 2020

A great experience as always. I trust the service department to keep my car running like new. I always feel better after a service The end More

by cyrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Campanelli
Aug 28, 2020 -

Audi of Fairfield responded

We appreciate your kind words, Cyrus! We're happy to know your experience with our team was positive. We are here anytime you need help.

August 27, 2020

Phenomenal service. Great communication - thank you, Ben! - about the status of the repair. (my car was ready way before expected!) Plus everything was cleaned very well (covid) before receiving it to drive More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Smith
Aug 27, 2020 -

Audi of Fairfield responded

Thank you for the great review, Jennie. We will be sure to thank Ben for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 25, 2020

Honestly, I have nothing but good things to say. I drove all the way from Queens,NY to service my Audi at Fairfield. Even though, we are in a pandemic, their service was amazing. Friendly staff, accommodati More

by Smnaher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sirichantho
Aug 25, 2020 -

Audi of Fairfield responded

Thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Sam went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

August 21, 2020

We received prompt professional service from Chris Campanella. A loaner car was provided for our request. Our calls were responded to promptly. Our car was ready when promised. More

by melsnyder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Walsh, Chris Campanelli
Aug 22, 2020 -

Audi of Fairfield responded

Thank you for the five-star feedback, Mel! We are always happy to be of service and are glad to see that Chris's service was timely and professional. If we can do anything else for you, don't hesitate to let us know.

August 19, 2020

All good. Very happy. No issues. Will return again. Yes All good. Very happy. No issues. Will return again. Yes good great top notch This is annoying now that I have to keep going. Goodbye More

by Jcoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sirichantho
Aug 19, 2020 -

Audi of Fairfield responded

Hello, Thank you for taking a moment of your busy day to share feedback for us. We look forward to your return in the future. Take care!

August 14, 2020

My check engine light came on and they got me in the same day. They explained what it was about and how to fix it. Since it wasn't major they didn't pressure me but told me to let them know when it was conve More

by lscott40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Smith, Eddie Bouphavan, Paul Randazzo, Ben Smith
Aug 14, 2020 -

Audi of Fairfield responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and to know that we were able to help you. We appreciate you recommending us and we are always here to help!

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