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Auffenberg Chrysler Dodge Jeep Ram

Shiloh, IL

4.4
162 Reviews
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1108 Auffenberg Avenue

Shiloh, IL

62269

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Showing 162 reviews

January 09, 2026

Friendly staff and took care of the issue. I was able to schedule the time frame I needed. More

by MRREB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
January 07, 2026

Had an Oil Change and tire rotation done for my ram 1500. Everything went well as expected. More

by caulkdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
January 07, 2026

Salesman Quinn very polite and knowledgeable. I will recommend him to friends if they plan on shopping on a jeep. More

by SMITHLOVEDOGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan. ASHLEY. Willie
January 07, 2026

My service advisor, Brock, was excellent handling my recall. I greatly appreciated the loaner vehicle. More

by TCB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Hill
January 07, 2026

The dealership was nice a very clean. I just think that if someone is coming to look at a car it should be serviced and cleaned up ready to be driven home that day. I had planned on buyin More

by BLINGTIEFENAUER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie
January 04, 2026

Professional services rendered. Great communication with personnel and with phone text explaining what the condition of the vehicle and the recommended repairs. More

by RHARRIS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 04, 2026

Great customer service and timely communication to ensure customer feels comfortable throughout the service appointment More

by dhuddlestun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mansker
January 01, 2026

This has been the worst customer service from a car dealership. I purchased a vehicle on 14 November and as of 31 December the car dealership has failed to fix the broken screen that was identified be More

by MONEE1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None that I was impressed with.
January 01, 2026

The service writer and staff did an amazing job on my jeep from start to finish More

by plynumore2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
January 01, 2026

Ashley is always a pleasure to work with, providing efficient service, clear communication and prompt assistance. More

by mercurytransportsvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mansker
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