Auffenberg Chrysler Dodge Jeep Ram

By far, Ms. Ashley Mansker is the best representative I had in a long time. Ashley Mansker is the best representative I had in a long time. More

Appt drop off was at 7:30am (yes, I know it is drop off only and not when they start on the car). I didn't get the technicians multi point inspection until 4:01pm. I was very disappointed that it took a only and not when they start on the car). I didn't get the technicians multi point inspection until 4:01pm. I was very disappointed that it took all day to get back to me. Oil change takes no longer than 20 mins, plus tire rotation another 20 on the safe side. If I would have 'waited' instead of drop off, I bet I would have gotten an answer sooner. Not cool! Luckily, my extended warranty covered the oil leak. But I had to keep my car there overnight. If they would have done the multi point earlier first thing, I would have had my car done that day. I've bought my last 6 cars from Auffenberg. Not happy with the service dept's communication with me. Alex is great! I've not dealt with Brock on a consistent basis. Ashley is getting better with communicating with me. However, I should not have to call at the end of the day to see if my car is ready. I only come here because of my extended warranty and they can get everything that was done on my vehicle. More

Always appreciate the great communication with the service team and the video clips provided. Ashley is also very helpful! service team and the video clips provided. Ashley is also very helpful! More

Quan did amazing find us a monthly payment we liked. It did take us some time but we got there in the end. It did take us some time but we got there in the end. More

Our salesman Ty was so helpful and courteous. He made everything easy and got us the deal that we wanted. He made everything easy and got us the deal that we wanted. More

Every time I visit the dealership I feel like my issue is resolved in a timely manner. Ashley was great also🫶🏾 resolved in a timely manner. Ashley was great also🫶🏾 More

Good job! Good service! The young man was very helpful. I don’t walk well and he brought the car right to me Good service! The young man was very helpful. I don’t walk well and he brought the car right to me More

Fast service that was completed as desired with special request for oil. Brock, our service advisor, was absolutely awesome. request for oil. Brock, our service advisor, was absolutely awesome. More

Service work was done correctly and fast. Service advisor was friendly and explained the technicians findings. Happy with this service visit! Service advisor was friendly and explained the technicians findings. Happy with this service visit! More

The professional how they explain the service they completed and what is needed next for service update completed and what is needed next for service update More