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Auffenberg Nissan

Shiloh, IL

Overview
Employees
Reviews
4.6
267 Reviews
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1130 Auffenberg Avenue

Shiloh, IL

62269

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Showing 267 reviews

November 21, 2025

I feel this is a wonderful place to get a car and they provide excellent quality and friendly service. More

by WILD_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janine in the service department
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November 20, 2025

Very respectful, always kept informed about how the service was going. Very prompt. And courteous More

by RAUSCH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Voss
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Nov 22, 2025 -

Auffenberg Nissan responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 20, 2025

Fine job! Jeannie treats customers like family; very much appreciated! Comfortable lounge for waiting . No pressure to buy . More

by GWM610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannie Johnson. Service dept
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Nov 23, 2025 -

Auffenberg Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Auffenberg Nissan. We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2025

Was expecting to have to schedule appointment for service, but got in right away. Fast friendly service. Clean environment. Joseph was very helpful. More

by TMENNE61
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph voss
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Nov 23, 2025 -

Auffenberg Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Auffenberg Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2025

Work was finished on time, friendly service, they fixed my battery problem quickly and kept in contact More

by JORDANW355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2025 -

Auffenberg Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2025

Great first experience! Coming from the poorly ran Naplonton Nissan dealership my experience here was 1000% Better. Great customer service! No long wait times! Great communi More

by RICH WEEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Area Receptionist
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Nov 23, 2025 -

Auffenberg Nissan responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2025

The process was simple and the customer service was great. I would recommend Auffenberg Nissan to others that are looking to purchase a vehicle. More

by MOODYA0512
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris McMillan, Kat
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November 15, 2025

Incredible experience start to finish. Great experience and will return to hopefully buy a car in the near future! More

by dnoelle44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown, Dave
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Nov 22, 2025 -

Auffenberg Nissan responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 15, 2025

Good customer service! Service was completed in less time than promised. All staff were friendly. More

by NATLOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 22, 2025 -

Auffenberg Nissan responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 15, 2025

The service rep - Jeanine Johnston - was absolutely awesome! She kept me aware of everything going on and even showed me how to use features on my cell phone (I'm not tech savvy at all). More

by davidv935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
Report | Print
Nov 22, 2025 -

Auffenberg Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Auffenberg Nissan! If you have any further questions, please give us a call. We're always happy to help!

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