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Auffenberg Nissan

Shiloh, IL

4.6
235 Reviews
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1130 Auffenberg Avenue

Shiloh, IL

62269

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Showing 235 reviews

November 02, 2025

Always have great customer service from the service department. The service tech do a great job of keep the customer informed each step of the process. More

by edean35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hollenkamp "Sales"
November 02, 2025

Super friendly and helpful staff. Amazing selection of available inventory and unbeatable pricing in comparison to all others More

by ASETTLES62016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno hedges
November 01, 2025

Sold me a runk car . . I’m not happy with the vehicle or the service More

by JERMAINEWILLIS1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Brawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron , Kat
November 01, 2025

Joe from service was great! Helped me understand the services I needed and noticed I was a veteran and applied a discount to my total. The tech was helpful and quick! Definit More

by BRIANLILLIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
October 31, 2025

Great technicians and exceptional employees. Had an issue and it was resolved Prompt and professionally! Appreciate the great customer service More

by Aja Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
October 31, 2025

2 hr. wait I think is a little long for a oil change and tire rotation but that's all I can complain about. Everything else was good. More

by KMSR_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

First time at this dealership-service department-great service, quick turnaround. Jeanine was helpful with all my questions about the vehicle. More

by NOOGS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
October 30, 2025

They had me a rental and appointment asap. They found what was causing the noise and fixed it . More

by randavogt968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota McConville
October 30, 2025

Tim did a great job. I love my Nissan sentra. Prettiest car I ever had! More

by LT169437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim robinson
October 30, 2025

Excellent dealership and sales person. Vehicle inventory has about anything you want. Final paperwork process. SLOW. More

by CBUEHLERCBUEHLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Claire, and Rae
1
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