Auffenberg Nissan - Service Center
Shiloh, IL
26 Reviews of Auffenberg Nissan - Service Center
The service representative Jeannine Johnston and service manager Dakota were very friendly and helpful. They explained all maintenance item pros and cons and did not pressure me to perform any service. Plu manager Dakota were very friendly and helpful. They explained all maintenance item pros and cons and did not pressure me to perform any service. Plus, the work performed was done faster than I expected. More
Great customer service, friendly staff. It was very clean and welcoming. Very helpful staff. I give 10 out of 10! It was very clean and welcoming. Very helpful staff. I give 10 out of 10! More
Sales person Ty O’Laughlin was good. Problems we had: paperwork process was way too long especially for a vehicle I paid cash for. The detail shop did not clean the interior Ty had to r Problems we had: paperwork process was way too long especially for a vehicle I paid cash for. The detail shop did not clean the interior Ty had to return the vehicle to have the interior cleaned when he returned he had to go back a third time to get the floor mats. I don’t know how they applied the interior ceramic protection without cleaning the interior first. Next day after taking the vehicle I realized the oil change is over due. Not only do I have to clean my vehicle, I have to get an oil change on a vehicle that I drove 20 miles More
Joseph Voss was very helpful in helping us to reach a decision to schedule service. We will be calling today to schedule the recommended repairs. decision to schedule service. We will be calling today to schedule the recommended repairs. More
It was a great experience, wait time was good, only took about two hours to do everything. about two hours to do everything. More
Messed up my loan payoff then wouldn’t return my calls. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. I have been dealing with them still and am stuck with 2 car payments now. Very disappointed and would not recommend dealing with this jokers. More
Service was excellent! 👌🏾 I love knowing that I don't have to drive all the way to Plaza to get superb car service and also have peace of mind that I'm still getting exce 👌🏾 I love knowing that I don't have to drive all the way to Plaza to get superb car service and also have peace of mind that I'm still getting exceptional service all the way around. All the staff I encountered was genuinely friendly. Jeanine was great! She was friendly, helpful and knowledgeable. I will be back to have more of my services done here More