Auffenberg Volkswagen

Other than our salesman, we were not happy with our experience. When we purchased our vehicle we waited hours for financing. The finance guy kept trying to talk us into buying extra things. We were experience. When we purchased our vehicle we waited hours for financing. The finance guy kept trying to talk us into buying extra things. We were past that point and just wanted to finalize the deal and leave. Our oil change was scheduled for 11:20 and we didn’t get in until after 1:30. Our time is valuable and you basically just wasted an entire day. If an employee called in, which is what they were saying, instead of the lady at the counter playing on her phone the whole time she could have been calling people asking if they wanted to reschedule their service. At this time, I would not recommend your dealership to anyone!! More

Making a service appointment is a nightmare, but once I finally got that done (which took 3 days and 4 phone calls) the actual appointment was fine and smooth. finally got that done (which took 3 days and 4 phone calls) the actual appointment was fine and smooth. More

Understanding the customer needs and making sure customers is satisfied with their purchase. A a customers is satisfied with their purchase. A a More

I have been going to Auffenberg Volkswagen for decades, both to purchase vehicles and to have them serviced. I have never received anything but the most excellent and courteous attention and service at th both to purchase vehicles and to have them serviced. I have never received anything but the most excellent and courteous attention and service at that facility and plan to continue using it for years to come. More

The service team gave me great service for routine maintenance without a long wait, keeping me updated along the way. maintenance without a long wait, keeping me updated along the way. More

Awesome Trey our salesman was a good help. A great help. I would recommend to anybody’s A great help. I would recommend to anybody’s More

Great service and friendly people answering all my questions and very knowledgeable about my vehicle questions and very knowledgeable about my vehicle More

Easy to schedule, friendly service, quick turn around on my car’s routine maintenance. They did a great job. my car’s routine maintenance. They did a great job. More

The service appointment was handled effectively and in a reasonable timeframe. I am very pleased, and happy with my Volkswagen Jetta purchase. reasonable timeframe. I am very pleased, and happy with my Volkswagen Jetta purchase. More

We were pleased that we didn’t get to feel pressured by the Financial Services individual. The sale went better than any other purchase in the past. the Financial Services individual. The sale went better than any other purchase in the past. More