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Auffenberg Volkswagen

Shiloh, IL

4.5
140 Reviews
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1122 Auffenberg Avenue

Shiloh, IL

62269

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Showing 140 reviews

November 03, 2025

Very friendly and professional staff, not only did I meet the manager but also met the technician who performed the work. More

by SSFELD61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Larry
November 02, 2025

Great customer service! Ease of drop off and pick up. Greatly satisfied with the availability of appointment dates/times. More

by ANGELIQUEJACKSO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Martin
November 01, 2025

Very professional Tanner and Josh were excellent! Tanner helped book my appointment and Josh kept me updated on the situation and status of my vehicle. More

by NicoBourbaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner, Josh
November 01, 2025

1st oil change for my Taos. Made an appointment on my app for 3pm and they got right to work on my car. I was on my way home 40 minutes later. I even got a video of my Taos' ins More

by jeffrey.t.mitchell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ashley Waln
October 30, 2025

From start to finish everyone was great! Great experience! Trevon was excellent and very nice and the loan guy Jake was great More

by VINES.GOLF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Treyvon sales, Jake finance
October 29, 2025

14 years as a client. Disappointed by last visit brought car in for a noise examined with no resolve but billed for labor anyway I got that I should go elsewhere. More

by rkriddle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Polite
October 28, 2025

Very helpful and efficient. Courteousness was excellent. The service department and the people keep me coming back. More

by LYNNETTE0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh and Larry
October 25, 2025

Efficient and professional staff. The dealership itself is clean and well maintained. I have no complaints with the dealership or any of the staff and would recommend them for anyone More

by BBOOP617
Recommend Dealer
Yes
Employees Worked With
Demarius Williams
October 24, 2025

Always the best …. !the best people …. Larry Haines ensures everything is top notch, I will always return, the best possible service More

by PHATCATBIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Larry
October 22, 2025

Excellent customer service. They were very accommodating and loaned me a car without my asking. This is the first time for this service. Just made my day! Finally, after a c More

by SANDYJEAN60
Recommend Dealer
Yes
Employees Worked With
Joshua Douglas
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