Auffenberg Volkswagen
Shiloh, IL
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Very professional Tanner and Josh were excellent! Tanner helped book my appointment and Josh kept me updated on the situation and status of my vehicle. Tanner helped book my appointment and Josh kept me updated on the situation and status of my vehicle. More
1st oil change for my Taos. Made an appointment on my app for 3pm and they got right to work on my car. I was on my way home 40 minutes later. I even got a video of my Taos' ins Made an appointment on my app for 3pm and they got right to work on my car. I was on my way home 40 minutes later. I even got a video of my Taos' inspection, followed by a detailed email of the inspection. I wouldn't hesitate to take my Taos back to the service department. More
14 years as a client. Disappointed by last visit brought car in for a noise examined with no resolve but billed for labor anyway I got that I should go elsewhere. Disappointed by last visit brought car in for a noise examined with no resolve but billed for labor anyway I got that I should go elsewhere. More
Efficient and professional staff. The dealership itself is clean and well maintained. I have no complaints with the dealership or any of the staff and would recommend them for anyone The dealership itself is clean and well maintained. I have no complaints with the dealership or any of the staff and would recommend them for anyone wanting to get a new vehicle. The salesman who assisted me, Demarius Williams, was very nice to work with and we got the vehicle I wanted. More
Always the best …. !the best people …. Larry Haines ensures everything is top notch, I will always return, the best possible service !the best people …. Larry Haines ensures everything is top notch, I will always return, the best possible service More
Excellent customer service. They were very accommodating and loaned me a car without my asking. This is the first time for this service. Just made my day! Finally, after a c They were very accommodating and loaned me a car without my asking. This is the first time for this service. Just made my day! Finally, after a couple trips to the service department, they finally found out the issue with my car. It now runs great. Great team!! Thanks! More

