Auffenberg Volkswagen
Shiloh, IL
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Worked with Jay at Auffenberg. It was an amazing experience from start to finish. To say the least, he worked his tail off for me to get my trade-in accepted, get me into a new veh It was an amazing experience from start to finish. To say the least, he worked his tail off for me to get my trade-in accepted, get me into a new vehicle, and keep everything within a manageable budget. I would highly recommend Auffenberg and Jay. I would definitely go back again. More
They treated me great. I arrived at 530 Saturday and they stayed open late to finish my car purchase. Even had the detailed wash it before I left. I arrived at 530 Saturday and they stayed open late to finish my car purchase. Even had the detailed wash it before I left. More
Wait time is crazy to get answers. I sat in waiting area. Text is nice but I never received info correctly and was there all day. I finally went to inquire. And then had figured I sat in waiting area. Text is nice but I never received info correctly and was there all day. I finally went to inquire. And then had figured out what was wrong with my car but I had no idea they were waiting on me to give my approval as to what to do. Poor communication. And setting up appointments are tough when no on answers the phone o r will can you back when you leave a message. Love my car though More
Good service, cooperative staff, will get you in soon if its an emergency. Waiting area is comfortable, not real noisy so you can read or do stuff on your phone. its an emergency. Waiting area is comfortable, not real noisy so you can read or do stuff on your phone. More

