Austin Ford Chrysler - Service Center

Great customer service. Did the job asked of them. Didn’t fix the problem but when I called they where nice and calm they took care of me after that. They are trying to get Did the job asked of them. Didn’t fix the problem but when I called they where nice and calm they took care of me after that. They are trying to get warranty covered so I don’t have to worry about it. They are making my visit easy going More

I WILL ALWAYS CHOOSE THIS DEALERSHIP. THE DO THEY BEST WORK AND QUALITY AND HELP YOU OUT HOWEVER THEY CAN. HONEST PEOPLE! :) THE DO THEY BEST WORK AND QUALITY AND HELP YOU OUT HOWEVER THEY CAN. HONEST PEOPLE! :) More

KEPT ME INFORMED OF MY SUV, WENT OVER THE SHEET AFTER THE OIL CHANGE, PLEASANT! OIL CHANGE, PLEASANT! More

Staff was friendly and knowledgeable. We were very satisfied. Will highly recommend to others we know. We were very satisfied. Will highly recommend to others we know. More

Very pleased with customer service and sales personnel. Have bought vehicles from here in the past and always have been very satisfied. Have bought vehicles from here in the past and always have been very satisfied. More

The whole team at Austin Ford is great. Very fortunate to have them as a local dealer. Very fortunate to have them as a local dealer. More

Excellent service all around during my visit. I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking ol I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking old parts off, but the dealership was very kind in loaning me a courtesy vehicle. I was back in my truck by the end of the day. Very happy with my entire service. More

Helpful people who respond to problems or situations in a positive way. Excellent work on my car positive way. Excellent work on my car More

My car went in at 9:15 am for an oil change and tire rotation. I was still waiting after 4 for my vehicle to be returned to me after I was told on a voice message that it would be back between 1 and 2pm rotation. I was still waiting after 4 for my vehicle to be returned to me after I was told on a voice message that it would be back between 1 and 2pm as they had to update a few sensors. When I called a little after 3pm (which is when I go an email that it was in its way back), they said it should be there within 10 minutes. Almost an hour later and multiple phone calls, I got my vehicle back. Also, with the ‘Wagoneer experience’ the vehicle is supposed to be wash and vacuumed. There was still a lot of debris on the floor despite being vacuumed. Not very satisfied this time around for service! More